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widebody911 widebody911 is offline
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Join Date: Jan 2002
Location: Carmichael, CA
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It looks like all 3 agencies are buggered right now under the sheer volume of people trying to freeze.

I was just on the TransUnion site, and noticed a couple of things: a) they're trying to market 5hit at just about every screen; b) they want to sell you a "lock" that isn't the same as a "freeze" - the "lock" offer is at the top of the page, the "freeze" is buried at the bottom; c) I failed the security questions, and it told me I had to call. Once I worked through all the prompts, it told me I had to send a letter with my name, address, SSN and a credit card number to ... - ARE YOU F*CKING KIDDING ME?

My wife got through to the Trans Union customer service number to do a freeze - and has been on hold for 30 minutes.

This is just one of Three (actually Four) "experiences" we have to go through.
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Last edited by widebody911; 09-12-2017 at 07:27 PM..
Old 09-12-2017, 07:25 PM
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