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stomachmonkey stomachmonkey is offline
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Join Date: Dec 2002
Location: Lantanna TX
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Creative Problem Solving

Microsoft stupidity #439.

I'm not going to harp on what a mess they've made out of SKYPE which tonight decided it did not want to launch so I do the normal thing, let's delete and reinstall.

Half of that idea worked.

Why won't it reinstall?

Remembered that Conner recently changed his username on his Xbox which of course changed the username on my Surface because as a parent his Xbox account is under my email address and MSFT in all it's wisdom seems to think allowing us to distinguish different devices under one account is not something we may want to do.

But I'm ranting, let me get to the point.

Logged into my account to see what's what and notice I have a credit source expired, hmm, let's take a look.

Oh well yes, one of the 2 cards on file did indeed expire recently so let's just remove it.

Wait, what?

I can't remove it because it's tied to a service and I need to get in touch with customer support for that service?

But what service is it tied to, oh wait, there it is, a list of 3 and MSFT thinks it could be one of them.

First of all, if you know it's tied to a service then why the **** can't you tell me which one? Do you really think I'm going to torture myself by getting in touch with not one but possibly 3 separate CS depts?

I'd rather put on spandex, shove a handful of sand in the crotch and go run a 5k thank you very much.

So I'll just leave the card there and next month when they try to bang it for whatever service it may be tied to and gets declined, they'll get in touch with me.

Problem solved.
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Old 10-19-2017, 07:50 PM
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