|
Registered
Join Date: May 2002
Location: North County San Diego
Posts: 8,870
|
Blinds.com
I ordered plantation shutters through them. I spoke to customer service to ensure I got the shutter materials and window sizing exact. It arrived exactly how I ordered it though I didn't pay for expedite so it took ~ 6 weeks. Easy install. However...all the windows in our home have 2.5" shutter blades. Somehow I thought they were 3.5" and that is what I ordered and got. DOH!! I called customer service, admitted my mistake, and they happily submitted a change request for 2.5" blades. The new panels arrived in a couple weeks and were a perfect fit. Zero charge for change or shipping. AWESOME!
Last edited by JavaBrewer; 10-20-2017 at 11:40 AM..
|