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We do only residential work so we are in people's homes and become part of the family for months sometimes (They usually move out). The guys really enjoy working for some clients, but there's always the one that ruins the day for all. The whinny client that you just can't make happy and they generally don't trust the workmen. Thankfully, they are far and few between for us. I found its not the tips, its the way the treat the workmen. Simple trust and tell the men they are appreciated is generally enough to keep the guys really happy. A cup of coffee goes a long way.
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