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Any time a seller has a tracking number and the tracking indicates the package was delivered, the seller keeps the money. If the item is more than $250, a signature is required. If all these things checked out, there is nothing the buyer can dispute.
Most of these types of cases are decided by the system, not a person, which is why it was so quick. You did all you were supposed to do so there was nothing more you could do to get the package to him. It's on him if he didn't get it (and you would probably be out the money if you didn't have him sign for it).
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