[masraum]

Originally Posted by McLovin

I sold an item on eBay for $300 (first time I've sold on eBay in a couple of years).

Buyer paid by PayPal.

On that same day, I sent by FedEx. I took a picture of the package, and the FedEx generated shipping label.

It took about a week to get to him (cross-country by ground). During that time, he sent me a couple of messages through ebay asking when he might get it. I responded it would take around a week.

It was delivered and signed for. Within an hour of delivery, to further confirm that he got it (I'm suspicious of everyone), I sent him a message through ebay, telling him it had been delivered.

That same day, he sent a message back confirming.

Three weeks later, I get an email from Paypal saying the funds have been taken out of my account and are on hold because he claims he didn't receive the item!

Plainly, a fraud. Per the Paypal resolution process, I sent him a message telling him all of the above. As I expected, no response.

So I did the "Escalate dispute to Paypal" option, where you send your side of the story to PayPal. I sent a long, detailed message outlining all of the above (tracking number, signature, confirmation on eBay messaging, etc.)

Here's the surprising part. Within 2 minutes (maybe 1 minute) of my hitting send, I received an email from Paypal saying the claim had been resolved in my favor. I checked by Paypal account and the money was put back.

I guess I'm not surprised I won, but how could it possibly have been resolved in a minute or two??

I'm pretty shocked that you got your money back. There are way too many wankers running around out there.