[RKDinOKC]

Just Don't understand. This afternoon and evening 3 IT department people went thru closing all access to the systems and quitting all jobs. Then they run the month end processes. Then they close out everything do a complete system backup and restart everything. They do an all email to announce month-end. Then they announce to all that month-end has been completed.

Since I have been doing my nightly system watch, after they send out the month-end completed I got thru my checklist of systems. They have NEVER gotten all the systems restarted, Never.

After they annouce month-end is completed I always send whomever is doing month-end a list of the processes and servers that are not back up. The send my back a messages saying they haven't completed month-end and that they will send me a message to check the system.

Why did they send out a month-end completed if they weren't finished?

They then send me a messages saying they have completed the month-end processes and I can run my check. There are usually only half of the processes I send earlier that have been restarted. So I send the list of processes still not restarted.

They then send another all user email saying the month-end has been completed and all services are available.

I run my check and there are ALWAYS at least one or two services that daily production staff uses that have not been started after month end. I restart those services, wait and doublecheck to make sure everything is up and running, then send the IS Department a post-monthend checklist with a list of the services I had to restart to make the system production ready.

Just don't understand why the people doing the month-end processes can't do the checks I do when they restart the system and make sure everything is production ready BEFORE they announce to everyone the system is back up. Or if they are going to use me as a doublecheck to NOT announce the system is back up to EVERYONE until it as cleared my system check?

Even if it is New Years weekend there is one of two users that get on the system then submit ITHELP tickets saying they can't get into one of the systems I have just told them failed my system check after they have sent the all user month-end completed message.

I find it difficult to mentally grasp what they think they are doing announcing the system is back up when it has obviously not been checked and historically has had problems every single time.