[RKDinOKC]

Did I ever tell anyone here that towel head support centers are stupid and suck ***?

It's not that the support itself sucks ***, it's the fact that their english is so badly pronounced with such a thick accent I can't understand them. Have to ask them to repeat themselves almost every new sentence they say. That is ****ing stupid on the part of the stupid *** companies employing these towel head call centers where the staff can't speak intelligible english. And NEVER at any time does it say this call is being recorded to insure proper service when you get unintelligible towel head support.

Once called a company in England for tech support. The receptionist (not a recording) that answered the phone had a very thick accent from somewhere in England, but everything she said was intelligible English. But compared to me she talked very fast. I told her I was a slow speaking Midwestern American and if she could slow down a bit I could understand her better. She laughed and talked what she probably thought was very slowly. Because of her thick Brittish accent I still had to process what she said before I could answer. She then quickly then got me transferred to the tech support guy I needed. He spoke in very understandable English without any sort of accent. It made my head hurt to talk to their receptionist. Told the tech guy and he laughed and said she was from London and did not get her job because of her phone skills.