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Since we're on the work pet peeves, I have had customers that ask to put me on hold (sometimes for several minutes) but when they get back are upset that it takes time to finish things because they are in a rush. Really?
Along those same lines, customers that have a zillion questions but then huff and puff when I need 2 minutes to finish our transaction.
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Joe
See Porsche run. Run, Porsche, Run: `87 911 Carrera
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