[Rick Lee]

It was a baseball size hole when she got to a place where she could pull over, not a rock chip. And I also understand why USAA would balk at the price. But then they should have special prices negotiated or third parties who can source slightly used, but serviceable parts. Farming this out to Safelite and then a fourth party who could do nothing but refer us to the dealer probably added some cost and definitely added some time here. Still no word from them on this. Been over two weeks now.