Quote:
Originally Posted by speeder
I'm usually never one to defend an insurance company but I could definitely see them balking at a $5k glass claim for a rick chip. 
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I have been with USAA for decades and have had no problem with them, safelight (USAA's glass repair default) fixed a crack in my windshield for $100 deductible.
I'm surprised USAA didn't send you to an 'authorized' body shop for a quote (seems like this is way beyond a glass repair), that is all I ever had to do. Dude at the shop comes out and takes some pictures, emails them to USAA with a quote, I get a check.