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Recreational Mechanic
Join Date: Sep 2000
Location: Northern Colorado, USA
Posts: 3,326
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Quote:
Originally Posted by afterburn 549
To do it over -
Learn to qualify your customers. No, you do not want them all.
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Many good pieces of advice here but this one is near the top of the list.
I don't own a shop but I do own a small business with 18 employees.
Since my business is a dental specialty (periodontics) I can say that the above analogy (one head mechanic directing many "extension" junior people) does not attract the kind of customers you want in order to make ends meet (at least in my business). Good people with $$$ who find value in what you do are more attracted to John Walker's current business model. The "Groupon crowd" is attracted to Afterburn's model and those folks are not the customers (patients in my case) that you want.
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P Cars: 2022 Macan GTS / One empty garage space ---- Other cars: 2019 Golf R 6MT / 2021 F-250 Diesel / 2024 Toyota GR86 6MT ---- Gone: 1997 Spec Boxster Race Car, 2020 GT4, 2004 GT3, 2003 Carrera, 1982 911SC, 2005 Lotus Elise and lots of other non-Porsches
PCA National DE Instructor #202106053 / PCA Club Racing / WRL Endurance Racing
Last edited by Nickshu; 02-15-2018 at 09:23 AM..
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