Quote:
Originally Posted by afterburn 549
Again customers with a POS generic car is not what he or anyone would subscribe too.
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There is margin in generic cars. Struts, rotors, timing belts, etc. It's easy work. However, along with generic cars, especially genuine POS generic cars, comes the mentality of the not so well heeled customer. Frankly, many are broke.
The ones that are cool, I keep around and do a little semi-charity work. Others, I just tell them the price and they go away. Unfortunately, that's after doing the first job for them.
In a five bay shop you don't have the luxury of assessing psychological profiles. That is getting into more serious business.