[Quinlan]

A lot of people in the US forget to factor in the Customs delay when purchasing from an international source.
Even if product is shipped promptly, customs can hold on to an item seemingly indefinitely and have no one to answer for it. I used to ship parts from Canada to the US and they could be delayed at U.S. Customs for anywhere from two days to two months. No explanation. Buyers would get frustrated with me and all I could do was to point them to U. S. Customs.