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The cashier, the person that eventually answers the phone after 10 minutes of frustrating VM questions you when you try and resolve an internet issue, a clerk at a store that cannot locate an item although their website states they have ten in stock...... the list goes on and on. These folks tend to be the lowest paid in the organization and we would like to think that what we say can affect change - But it will not.
I fight myself like heck to not get mad because usually common sence is lacking. I ask myself if this was my mom or my daughter how would I react. Like Matt stated, just be polite - a no thankyou response is sufficient.
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