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Our old place had Pella windows and patio door from 1984. NEVER again! By 2004 they were rotten, leaked, the winders (casement) were all broken, they warped, the glue holding the cladding on the patio door outside had melted and let the cladding sag preventing the door from opening, all the gas inside had leaked out and clouded the windows. Basically if it could go wrong, it did on every single window in the house.
Also, hardware is Pella exclusive and ridiculously overpriced. Casement handles that stripped out after a year were $60 to replace...JUST the handle. The locks (that broke right off because the wood had swelled and you were required to use the lock to close the window) were $180 EACH. And you had to special order all of it which took a month or more to get in.
I seriously have no idea how they are still in business and why people pay what they do for them. They are worse than Chinese garbage. My current house has the original wood double hung windows from 1898 in them. They work just as good now as they ever have. And with storm windows outside, they are more energy efficient than any vinyl window you can buy (but look 100 times better on an old house).
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