Quote:
Originally Posted by bickyd
Any technician who travels for a service call and proves 240 volts on one leg. especially momentarily, aaaaannnnddd leaves with a payment without fixing a serious issue like this is very irresponsible.
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I would not expect him to fix it because the problem was not with the oven.
HOWEVER, confirming that he saw 240 volts across one power line to neutral at the junction block and
then leaving the house with the oven sitting in the middle of the kitchen floor AND still plugged in is incredibly irresponsible IMHO.
Giving him the benefit of the doubt, it may be that I was there and showed some awareness of what was going on may have made him think everything would be OK.
But he did leave with the advice that I call an electrician.
This kind of compartmentalization of responsibility seems to be common these days.
A couple of weeks ago I saw a wet spot on a ceiling tile in the basement. I lifted the tile and saw a slow drip from a 3" PVC pipe. I called the home warranty people (total waste of money BTW) who sent out a plumber. The plumber discovered that the leak was from the exhaust from one of our furnaces. All he said was, "We aren't authorized to work on those." He gave me a bill for $100 and left.
The next day I called the HVAC guy who handles all of my commercial HVAC stuff and he said he'd be out in an hour. Naive as I am, I told him not to hurry, it wasn't a big leak. What he replied woke me up. "If the pipe that exits water and carbon monoxide out of your house is leaking water, what else do you think it is leaking? I''ll be there in an hour."
That's the kind of concern for safety that I think the oven guy should have exhibited.