[RollingArtworks]

Simply purchased an item from Stoddard a few weeks ago, I put in the address wrong when I setup my account with them. I emailed them instantly and asked they to correct it, they stated they did so and a few days later I got my package. "Aces".

Then I made another order, now a larger order. I signed in and paid for the items and ended up never receiving them. I checked the tracking number, they sent it to the previously wrong address I put in. So I reached out to Pete Yanda. He simply responded to my issue with "Looks like this was shipped to your body shop as requested on the order."

1) I emailed back and explained to him the situation, he didn't care to respond.
2) Spoke to UPS, they took credit for the mistake, stated to speak to seller in 3-4 days and it should all be sorted. So I reach out to Pete again, No response.
3). I speak to UPS again, they state Stoddard has to change the address, I reach out to Stoddard again. No response.
4) I email Stoddard again and again. No response and no response.

After spending a few days trying to find the package with no help from Stoddard, its found but I can't pick it up because my name isn't on it, "it was going to a shop" my shop thats working on the car won't leave work to go get it and Stoddard won't respond to correspondence.

Long story short, I am calling my Credit card company and being done with this and Stoddard and Pete Yanda. I am sure some of you have had awesome experiences with Stoddard, I did previously as well. But it seems once the package leaves Stoddard, they consider themselves finished the transaction.

Thats poor customer service if you ask me. But what do I know, I bought a old 911.