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Registered
Join Date: Nov 2017
Location: Qatar
Posts: 617
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Shipping parts internationally from our host.
I'm not sure where should I post this, so I will just post it here.
I placed an order for few small parts from Pelican few weeks ago and asked to ship them via DHL so usually it will arrive with in 3 to 4 days, and to my surprise it never made it home and for some unknown reason they returned them back to the shipper (parts were just few oil pump/cooler O ring seals and a front oil cooler), I called Pelican and they asked if it was ok to ship it via Fedex and I said sure, now the shipment is in Gardena, CA since 13th and never moved a head! .. I want to close my engine and can't do that without the O ring seals! .. Is there anything in US that stopped international shipments??
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-1977 911S Coupe, Mahle 3.4, single GTX3584 turbo, - G50 5 speed trans, Haltech 2500 engine management. -1987 Carrera Coupe. -2013 Carrera S PDK Coupe, factory Aero Kit. My DD. -1987 928S4. |
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03-19-2024, 04:19 AM
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Behind the Sun
Join Date: Jul 2014
Location: Tejas
Posts: 1,046
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Design911
RosePassion Will be better choices for you considering your location. They Ship DHL. As you know major international shipper |
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03-19-2024, 06:33 AM
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Registered
Join Date: Nov 2017
Location: Qatar
Posts: 617
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I checked with them, they don't have the oem Porsche seals.
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03-19-2024, 08:28 AM
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Registered
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As for shipping FedEx, PP is great at fulfillment and pickup by carriers, it may be at a drop hub or in-transit overseas and it’s only after it arrives at an international destination, clears customs will FedEx update the Tracking.
Good luck trying to get an answer from FedEx customer service. |
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03-19-2024, 02:19 PM
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Registered
Join Date: Nov 2017
Location: Qatar
Posts: 617
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Quote:
__________________
-1977 911S Coupe, Mahle 3.4, single GTX3584 turbo, - G50 5 speed trans, Haltech 2500 engine management. -1987 Carrera Coupe. -2013 Carrera S PDK Coupe, factory Aero Kit. My DD. -1987 928S4. |
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03-19-2024, 11:11 PM
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Registered
Join Date: Jun 2000
Location: bottom left corner of the world
Posts: 22,710
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I live in New Zealand and have never had problems getting parts delivered. And NZ is as far away from anywhere that you can get.
Back in the day Wayne and the boys would take the car parts down to the docks and wave down the banana boat captain, and ask him to drop off the parts as he went past Bill's house. These days we tend to use DHL. My favourite was USPS fixed rate international boxes. But now they are as expensive as DHL, so may as well just use DHL. The parts tend to arrive between five and seven days after ordering, which I think is pretty good. |
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03-19-2024, 11:50 PM
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Administrator
Join Date: Feb 2022
Posts: 1,444
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Hey kamaro,
Can you shoot me a DM with your order number? I can have a customer service rep look into what's going on. |
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03-20-2024, 12:18 PM
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