Quote:
Originally Posted by HardDrive
I don't see how the severity of the complaint is relevant.
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My wife's Cadillac SRX has a clunky transfer case, due to the early models having too much gear lash. Crappy local dealers won't fix it because the car still drives, and there isn't a TSB.  I'm getting rid of the SRX because it's an annoying trait, and I'm concerned that the transfer case might eventually grenade. Other reasons as well.
If I had taken it in for a rattle, Consumer Reports or JD Power would catalog it as an unscheduled repair, same as this. But to me, it's a BIG difference. Right now, 10 rattles = 10 transmissions. It should be weighted based on severity.
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Matt J.
‘07 Mazda RX8-8
Past: 911T, 911SC, Carrera, 951s, 955, 996s, 987s, 986s, 997s, BMW 5x, C36, C63, XJR, S8, Maserati Coupe, GT500, etc
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