[Tidybuoy]

I purchased a new HP pavilion dv7-4083cl about a month ago. Within two weeks i got an error message at boot up stating "System Fan 90B". I went to the HP "Award Winning" website and attempted to search for the error code 90b but no error code.

I called the service line and the guy had me download a new bios file. This did not immediately solve the problem the after a few boot ups, the fan went on.

Today, the problem started again. i called the service line and was given completely new instructions (told to remove battery, unplug, hold the start button for 20 seconds, reinstall everything and reboot. Error code still exists. So the service gal states that I will have to send in the computer for a complete reset which will also delete all of my data - this is just great! She also told me that it will take 9 days.

I cannot be without my computer which I use daily for work. I have installed my accounting system and have numerous clients files. I cannot just have this all erased - although I do have backups and I can use the computer to do this as well.

I'm just ranting here and wondering if anyone else has had similar issues with HP laptops. I previously had a Dell and never had an issue in 5 years. Besides my HP laptop, I also have an HP Laser Printer that occasionally has glitches and costs a fortune in toner - I personally will never buy another HP product - EVER and maybe this can be a warning to anyone thinking of an HP laptop.