Quote:
Originally Posted by onewhippedpuppy
I saw some of his prior videos about the 991, glad that PCNA finally gave him his money back. Talk about an epic customer relations failure on their part. The internet has made screwing over customers a much more difficult task.
|
I wish I had had the assistance of social media when I got my E30 lemon. What a hideous experience with BMW North America. Never will consider a BMW again.
Any car company can make a lemon. Its how they manage it for the customer that makes all the difference.