Question - Wife's credit card continually compromised

[KFC911]

The banks and CC industry will "eat" the losses...it's peanuts to what they "earn" by folks using them....even if you never pay one cent in interest. The "security" features are mostly to pacify the users of such imo.

When's the last time someone even looked at the card name/signature? But y'all keep earnin' the "free cashbacks".... they REALLY do like them folks more....seriously .

[stomachmonkey]

Originally Posted by SCadaddle

......What more do you need to make payments to vendors via automated telephone?

Seems like a not so great way to rip someone off.

What vendors are you paying via ACH that you do not have an account with that contains personally identifiable info?

Even if you set up a dummy account that they can't trace back to you how do you know there is enough of a balance in the checking account to even make it worthwhile?

Not saying it can't happen but it's probably the thing I'd worry least about as far as random strangers goes.

[cairns]

Lars. Her personal trainer. Have you checked that guy out yet?

[Aerkuld]

Originally Posted by stomachmonkey

If you backed up the old PC and migrated her stuff to the new laptop then......

How about the phone?

iOS or Android?

Ah-ha, we didn't! Her old computer died completely, so I took out the hard drive and only copied the papers she had written for school. No other information copied over.

While I'm not going to eliminate the possibility that she has something on the computer, it's a significantly reduced chance. I scanned it yesterday and didn't find anything that wasn't supposed to be there.


She has an Android phone, but never uses it for online transactions and I don't think she has any card info on it at all.

[Aerkuld]

Originally Posted by flatbutt

Is the card number changed after every hit? If so then it sure sounds like tracking.

Yes, different card number each time.

[Aerkuld]

Originally Posted by svandamme

Cleary wife is the weakest link.
Replace wife.

I've done that once before. It's a lot less expensive to keep getting credit card charges.

[Aerkuld]

Originally Posted by petrolbluesc

are the unknown users spending more or less than you wife?

Nice! :d

[Aerkuld]

I'm still not ruling out the computer and will take another look this evening.

I agree that there's a common point somewhere, and that's the most obvious one.

[stomachmonkey]

Originally Posted by Aerkuld

While I'm not going to eliminate the possibility that she has something on the computer, it's a significantly reduced chance. I scanned it yesterday and didn't find anything that wasn't supposed to be there.

Probably fine then but FWIW, with a lot of that stuff, you have to know what you are looking for beforehand.

The good stuff will be undetectable and will simply reinstall itself after you "clean it up".

Hmm, any Chinese thumb drives?

[Bob Kontak]

Long shot. Home wireless password protected?

Long shot meaning it probably is.

[Aerkuld]

Originally Posted by Bob Kontak

Long shot. Home wireless password protected?

Long shot meaning it probably is.

Yes it is. Worth asking though.

[RKDinOKC]

The common link with my Mom's cards getting hacked was the BANK itself. Like I said. Moved her funds to a different bank and the problem stopped.

[masraum]

Originally Posted by pwd72s

I use cash only at restaurants...geeze, how tough is it to pick up cash at your bank?

Cash? Bank?

Dude, you must be OOOOOLLLLDDDDD!

[pwd72s]

Originally Posted by masraum

Cash? Bank?

Dude, you must be OOOOOLLLLDDDDD!

Yep...but nobody has hacked our credit cards...yet.

[T77911S]

Originally Posted by KC911

The banks and CC industry will "eat" the losses...it's peanuts to what they "earn" by folks using them....even if you never pay one cent in interest. The "security" features are mostly to pacify the users of such imo.

When's the last time someone even looked at the card name/signature? But y'all keep earnin' the "free cashbacks".... they REALLY do like them folks more....seriously .

true.
my friends ex wife got his card and went to the ATM. had pics of her getting his money. no charges against her and the bank just ate it.

[T77911S]

Originally Posted by Bob Kontak

Long shot. Home wireless password protected?

Long shot meaning it probably is.

that's not how they usually get you.
EMAIL!!
don't open an email unless you know who it is from.
an email got my wife...again.

they down load key logger programs that send all your key strokes to them. even passwords.

[cabmandone]

Download Kaspersky and run a scan. Kaspersky will download and scan for viruses/malware where if your system has been infected the virus or malware can sometimes cloak itself from the antivirus/anti malware products on your system. A friend swore his hard drive had no viruses or malware so I had him bring it here and I scanned with Kaspersky. I found multiple viruses on the drive, showed him, cleaned it and had him reinstall. Problems gone.
Might be worth a try.

[Bob Kontak]

Gas station card reader?

Buddy's wife had her card hacked through whatever the hardware is they place in those things.

[Steve Carlton]

I go to restaurants without cash or a credit card. They usually accept my offer to wash dishes, but usually let me go after an hour. Works for me.

[svandamme]

Originally Posted by cabmando

Download Kaspersky and run a scan. Kaspersky will download and scan for viruses/malware where if your system has been infected the virus or malware can sometimes cloak itself from the antivirus/anti malware products on your system. A friend swore his hard drive had no viruses or malware so I had him bring it here and I scanned with Kaspersky. I found multiple viruses on the drive, showed him, cleaned it and had him reinstall. Problems gone.
Might be worth a try.

Antivirus scanners are crap at scanning after infection, on a machine that has viruss's in memory.
Because the viris is in memory and will shadow itself in memory against the scanner..


The only good way to scan, if you think you are already infected, is from a known good Boot CD with AV on the bootdisk.

And i say CD, because you do not want a writeable medium for this purpose