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Alter Ego Racing
 
ErVikingo's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 5,553
Garmin Cycling Computer HELP

Since we have such a huge knowledge base here, has anyone has an issue with a Garmin Edge 1000?

Mine boots up and keeps a charge but the touchscreen is not working right so I can't choose from menus or even shut it off.

Sure enough its out of warranty. Garmin estimates repair at $200 minimum.

Planned obsolescence?

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Old 10-06-2019, 01:48 PM
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UnRegistered User
 
billybek's Avatar
 
Join Date: Dec 2007
Location: Calgary
Posts: 8,016
Garage
Do you have the Garmin ap on your computer and have you updated software recently?

I have a little Garmin 25 so no direct experience with your model.
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Old 10-06-2019, 02:39 PM
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greglepore's Avatar
 
Join Date: Mar 2003
Location: Charlottesville Va
Posts: 5,744
I had an 800 that did this. used touchscreens are available. Check youtube, you can take it apart and play with the connector, sometimes that helps.
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Old 10-06-2019, 02:43 PM
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Alter Ego Racing
 
ErVikingo's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 5,553
All updates as of Friday last.

Guess i will look for a used touchscreen.

Thanks!
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International GT Champion; Porsche GT3 Cup Trophy Champion; Klub Sport Challenge Champion; Rolex Vintage Endurance Series Champion; PCA Club Racing Champion; National Vintage Racing Champion
Old 10-06-2019, 03:33 PM
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Model Citizen
 
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Join Date: May 2007
Location: The Voodoo Lounge
Posts: 18,744
Try this, I found it on a forum - don't know if it will work for you but it's a start..

I found the following instructions on the Garmin support site, which seemed to have done the trick:

You may encounter an issue where the Edge 510, 800, 810, or 1000 may freeze or not power down and appear as if it is locked up. Performing the below button sequence while the device is connected to the computer will unlock (or unfreeze) the device.
Connect device to computer
Press and hold LAP/RESET and POWER
Release POWER when screen turns off (continue to hold LAP/RESET)
Release LAP/RESET when device appears as a drive letter on your computer
Your Edge should now function normally. A software update may also be available to download from Garmin Express.

The only caveat is that when my device restarted, the clock was incorrect. I will check the time zone settings and make sure it has acquired a satellite signal.
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Old 10-06-2019, 07:10 PM
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Alter Ego Racing
 
ErVikingo's Avatar
 
Join Date: May 2002
Location: Florida
Posts: 5,553
Thanks. I did but its now stuck on the setup screen asking for my choice of language. Since the touchscreen is not responding, I can't confirm the choice to get to the next screens.

Cheers!

Quote:
Originally Posted by herr_oberst View Post
Try this, I found it on a forum - don't know if it will work for you but it's a start..

I found the following instructions on the Garmin support site, which seemed to have done the trick:

You may encounter an issue where the Edge 510, 800, 810, or 1000 may freeze or not power down and appear as if it is locked up. Performing the below button sequence while the device is connected to the computer will unlock (or unfreeze) the device.
Connect device to computer
Press and hold LAP/RESET and POWER
Release POWER when screen turns off (continue to hold LAP/RESET)
Release LAP/RESET when device appears as a drive letter on your computer
Your Edge should now function normally. A software update may also be available to download from Garmin Express.

The only caveat is that when my device restarted, the clock was incorrect. I will check the time zone settings and make sure it has acquired a satellite signal.

__________________
International GT Champion; Porsche GT3 Cup Trophy Champion; Klub Sport Challenge Champion; Rolex Vintage Endurance Series Champion; PCA Club Racing Champion; National Vintage Racing Champion
Old 10-07-2019, 04:47 AM
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