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Born to Lose, Live to Win
 
ramonesfreak's Avatar
 
Join Date: May 2007
Location: New York
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Roku Ultra issue

I have 4 Roku premieres and 1 ultra.

Only have the issue with the Ultra

When I get home from work and turn on the TV that uses the Ultra, TV screen is blank-and says no signal

So I have to unplug the Ultra to reboot and then it works

I have had the Ultra 3 weeks and every day has been the same. I really regret getting this

Anyone experience this and know the fix?

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Things fall apart; the center cannot hold…

1983 911sc
2025 Chevy Colorado ZR2
Old 12-10-2019, 03:48 PM
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Switch Roku units and see if the symptoms follow the black box.

If a good box is ... okay in that location, return the questionable unit and get another to try.
Old 12-10-2019, 05:36 PM
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I am having a similar problem with a regular Roku. Probably the box .
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Old 12-10-2019, 06:49 PM
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I've had a Roku 4 come out of the box unable to capture even the strongest wifi signal (which drove us crazy for 2 hours, trying to figure out what *we* were doing wrong...). I think they have a 1% failure, 99% kick butt rate.
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Mike Bradshaw

1980 911SC sunroof coupe, silver/black
Putting the sick back into sycophant!
Old 12-10-2019, 07:45 PM
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Can sometimes confirm whether it's your wi-fi signal or Roku's circuitry by using a long or very long Cat5 cable from your modem. Alternately, confirm using a wi-fi and/or hardwire hookup at a friendly house. Promise them you won't mess up their system.
Old 12-11-2019, 02:22 AM
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How old is the box? There was an email sent out that older boxes were being phased out. I don't know what boxes are included but you might check that.
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Stephanie
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Old 12-11-2019, 02:30 AM
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Location: Jensen Beach, FL
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Try changing sources on the TV away from the Roku then back to the Roku.

My one Fire TV box does this, I turn on the TV no signal, change sources then change back and boom it is suddenly there.

I think sometimes just turning on the TV does not trigger the HDMI port correctly. I am not sure, I only know doing that fixed the problem. It is a George Jetson problem, I have to hit a button twice now.
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Old 12-11-2019, 04:42 AM
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Ever since I posted this thread, the problem stopped. No idea why as I didn’t do anything yet but thanks for the ideas
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Things fall apart; the center cannot hold…

1983 911sc
2025 Chevy Colorado ZR2
Old 12-12-2019, 06:10 PM
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If it happens again, and it probably will, follow Jims5543's advice - that's what we do.

Our Tivo and Roku connected TV does the same thing. It is the HDMI connection with the TV, not necessarily the device.

Is it a Vizio TV?
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Randy
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Old 12-13-2019, 08:03 AM
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It’s a new Sony x900f
Old 12-13-2019, 08:11 AM
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Oh that’s the problem. With the proliferation of cheap TVs nowadays, it’s not use to a nice expensive one.

Old 12-13-2019, 08:17 AM
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