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billybek's Avatar
 
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Would you ever replace one strut at a time?

Curious. That is what my Toyota dealership wants to do to my 36000 mile Toyota.

I have always viewed struts/shocks and brakes as something you do at least two at a time.

Should mention it is a warranty issue.

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Bill K.
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Old 10-01-2020, 03:42 PM
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I never would but with only 36K (Km?) and under warranty i wouldn't complain.
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Old 10-01-2020, 03:51 PM
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Ok, I will bite the bullet and do the second one. I really don't think it safe.
Car is a 2014 and (obviously) I don't drive it much.
Thanks!
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Bill K.
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Old 10-01-2020, 03:59 PM
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Mebbe not unsafe, but I'd replace both also.
Old 10-01-2020, 04:12 PM
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no way but its also not a safety issue so i can see why they wouldnt replace a part thats not broken
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Old 10-01-2020, 04:32 PM
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Shouldn’t be under warranty due to age, so they must be doing under goodwill. You could ask for both, but I doubt they would do that. I’d still get two and be glad I’m not paying for two.
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Old 10-01-2020, 04:53 PM
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Toyota ECP warranty until next year.
Thanks for the input Gents.
B
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83 911 SC Guards Red (now gone)
And I sold a bunch of parts I hadn't installed yet.
Old 10-01-2020, 05:10 PM
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Funny.
What goes as “you really need to do both/all four” when they are selling service to you turns into “only this one is bad” when under warranty.
Seems like recommended oil change interval is similar. “Every 3000” when you’re paying, but manufacturer suggests 8,000 10,000 or even more - especially when you bought the service plan.

I complained five times since 2018 about a funny noise. Sounds like a strut. Started when I bought the car. Brand new.
Finally got sick of it - took it to a different dealer (not as big) and they figured it out. Bad strut mount. Been complaining for nearly 20,000 miles.
Ended up with new steering rack, full set of tires (my choice as to make/model) and ONE replaced strut mount. I’m thrilled - car doesn’t clunk going over potholes. Big relief.

Hope rant wasn’t too off topic.
Old 10-01-2020, 05:33 PM
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If you have Michigan roads, it will break in rather quickly.

Coincidentally..
I just got a single strut replacement done today.
To be honest I did not notice any difference at all with the OEM Honda replacement while driving around.
It was put on a 9yo car with 180K miles. Most of it excellent shape. Repair history unknown.
OEM replaced by OEM should be fine.

OTOH....
I previously got an all-new aftermarket suspension on all four corners installed to an older Toyota.
That brand was NAPA Proformer.
The shocks were super tight and clunky for about a month or two during the summer, I was at my limits of being pissed, but they finally loosened up.
It drives nice now.

Best way to find out is to drive it around in an empty parking lot after a week or so.
It should slalom predictably. It should brake straight.
Test it, know it, and understand it.
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Meanwhile other things are still happening.

Last edited by john70t; 10-01-2020 at 06:16 PM..
Old 10-01-2020, 05:40 PM
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Quote:
Originally Posted by NutmegCarrera View Post
Funny.
What goes as “you really need to do both/all four” when they are selling service to you turns into “only this one is bad” when under warranty.
Seems like recommended oil change interval is similar. “Every 3000” when you’re paying, but manufacturer suggests 8,000 10,000 or even more - especially when you bought the service plan.

I complained five times since 2018 about a funny noise. Sounds like a strut. Started when I bought the car. Brand new.
Finally got sick of it - took it to a different dealer (not as big) and they figured it out. Bad strut mount. Been complaining for nearly 20,000 miles.
Ended up with new steering rack, full set of tires (my choice as to make/model) and ONE replaced strut mount. I’m thrilled - car doesn’t clunk going over potholes. Big relief.

Hope rant wasn’t too off topic.
Not off topic at all. That is where we are PPOT!
I had a new Jeep that I had clutch problems with. Finally left the dealer that couldn't fix it and went to a different dealership in town.
Trouble was, one of the service writers from the first place had moved to the second.
There was an interesting exchange in words before the service manager had intervened. He had a quick look at it and had it repaired within an hour.
That service writer didn't last too long there.
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83 911 SC Guards Red (now gone)
And I sold a bunch of parts I hadn't installed yet.
Old 10-01-2020, 05:42 PM
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I will just buck up and do the second.
I had a look at it when I swapped the summer wheels on this spring and it didn't appear to becoming through the top of the strut but through the body somewhere.
I frickin hate going in but they are doing the one strut, the backup camera and the usb powerport under warranty.
I spent an hour on the phone with Toyota ECP/Platinum coverage. Maddening that they expect you to understand their position but they cannot understand yours because they are "not mechanics". I was polite but the argument was circular on both sides.
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Bill K.
"I started out with nothin and I still got most of it left...."
83 911 SC Guards Red (now gone)
And I sold a bunch of parts I hadn't installed yet.
Old 10-01-2020, 05:51 PM
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95-99% of the time, no, but under certain circumstances, it's probably fine.
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Old 10-01-2020, 06:02 PM
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I redid my struts at about 150k, and noticed no difference between the ride or compression quality of the old vs new struts. At 36, I bet no one other than you would know.

You would be fine with one-but- it's going to get under your skin.

I think it also depends on how long you plan on owning the car, especially if you plan on owning it enough to wear out the original one. Just do it and be over with it.

Wait a minute, this is a Toyota. Is this a trick question?

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Old 10-01-2020, 06:10 PM
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Every once in a while, I will get a customer with a broken spring on a BMW , or something expensive . You know the drill, driving a 160,000 mile BMW, and cannot afford the maintenance customer . I have tossed on a used Strut before , just to keep them going .
My local Euro Salvage Yard is the best, I could get a strut for most any import for $35.00 to my door same day if they have it in stock .
I would be hesitant to replace just one with an aftermarket, but if they were both OE, you will probably be fine
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Old 10-01-2020, 06:17 PM
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So, you pop a new one at 36k. What happens when you reach 72k or more? Eventually, the older part will need to be replaced and you’ll do both ( or just the old one?).

Replace in pairs.

My .0002
Old 10-01-2020, 07:40 PM
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Quote:
Originally Posted by A930Rocket View Post
So, you pop a new one at 36k. What happens when you reach 72k or more?
My bad math is about 6k mi/yr. are driven on the vehicle.

It's just a grocery driver.

And most of that probably within a 10-100 mi. radius if average is ballpark.
Lots of stop-starts and wear everywhere.

So after 50k miles..and 8 years...will anyone notice the difference?
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Old 10-01-2020, 07:58 PM
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It’s being replaced under warranty.
Run it till the other fails and then do both.
Pretend the replacement didn’t happen until your cars old enough or got enough miles on it to worry about.
Old 10-01-2020, 07:59 PM
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It's going to bug me if I only replace 1. I know it will.
Regardless if I can sense it or not.
The car is our ski car. My commute is obviously short and even shorter these days, working at home. In the winter we are doing 260 km round trip pretty much every weekend to and from Banff.
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Bill K.
"I started out with nothin and I still got most of it left...."
83 911 SC Guards Red (now gone)
And I sold a bunch of parts I hadn't installed yet.
Old 10-01-2020, 08:16 PM
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I seriously doubt you'll notice any difference after replacing the second one.
The only reason to do it is if the second one is suspected to be prone to the same failure mode as the first.
Old 10-01-2020, 10:10 PM
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You are replacing the second because it would bug you. It would bug me as well.

Similar to tires. When I learned that most fatal accidents involve cars with badly worn tires, guess who has new tires most of the time?

When you know better, you man up and pay the bill. But, you also feel better about it.

Good call. I would buy in pairs as well.

Old 10-02-2020, 02:58 AM
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