Discount Tire..... Anything but.... They are crooks

[fastfredracing]

I know, I bought my equipment used, I have about 6 k in it . I charge $25 per wheel.
I am guessing DT did not purchase used equipment off marketplace .
Sweet wheels !. I do lots of race tires, mostly DOT race rubber . I like the challenge, and am pretty good at not mauling up nice wheels .
I also give a racers discount, some of those guys are doing 3-4 sets per season

[cockerpunk]

for normie tires, discount tire is great. they often plug or fix tires for free too. i love sending normie friends to DT.

i do all my own mounting of strange and racing fitments. its just cheaper when your burning through 5-8 sets of a tires a summer to do it yourself.

[vinny c]

I've used DT for years. Always good service. They installed TPMS in my Lexus but the light would still come on. After the 3rd time, I was pretty frustrated and commented on their website. Next day manager called me and said they would give me a full refund($300). When I had an oil change,
I asked the mechanic to reset it. So far no low pressure light.

[1990C4S]

Overpriced <> crooked.

[hcoles]

Some are complaining about +/- $100. At least you don't own an Audi out of warranty. Most here are beating the cost-of-owning-a-car game. A guy comes into a store with his own tires....if you are not charging at least $200 you are losing money. The world is not like it was 40 years ago.

[stomachmonkey]

Been using DT for 12 years ever since I moved someplace that had them.

Won't hear anything but praise from me.

There is a difference in management style from location to location but nothing that would put me off.

Picked up an extra SUV at one point, had aftermarket rims. Drive it for a year and go to get new tires. Manager comes over and tells me the rims had been put on using factory lug nuts which were not correct for the rims and had slightly deformed a few bolt holes.

He was not comfortable reinstalling them and declined the work. He hands me back the truck with the proper lug nuts in place, probably $50.00 bucks worth, and sends me on my way no charge.

And that was not even my normal location where they know me.

[stomachmonkey]

Originally Posted by osidak

Well I think so at least. Made an appointment right next door for $80 which I think is also a bit high but damn!

Curious what you think is a reasonable cost for mounting and balancing a tire is cause $20.00 for bring your own is very reasonable to me.

Did they also need to dispose of the tires that were already on the rims? That's usually $5.00 per which I'm more than happy to pay.

Reminds of a friend of mine Dan, his dad had a lot of money.

Dan set up a small shop to service his fathers friends cars, all high end, RR's, Astons, MB's, a lot of collectible stuff that deserved a white glove service.

One day one of his clients was complaining about the cost of an oil change, "why are you charging me $3.00 per quart when I can buy it for $1.50?" (rich people are often cheap bastards)

So Dan quietly explains that he has to get the correct product for his vehicle and also deal with the collection and proper disposal of the used waste product but understands his point then tells the guy to hang on. Dan disappears into his shop and comes out 5 minutes later holding a bag with 5 quart bottles of used smelly messy oil, hands it to the guy and tells him "take it to XXX to properly dispose of it and I knocked $7.50 off the bill".

Cheap bastard paid the original bill.

[Shaun @ Tru6]

I paid $160 recently to mount 295/35/21s on the Cayenne, brought the Michelins in myself, they disposed of the tires on the truck.

I thought I got a real deal.

For 17s, that should be about $100 IMHO.

[stevej37]

Belles Tires and Discount Tires are the two biggest tire places in my area.
With 4 cars, I use DT the most...best prices.
Never had a bad experience with them.

[Evans, Marv]

i think I'm going back to Costco. I changed DT stores because the one I was going to was so busy, I had to wait an hour & a half to get the tires rotated (which took seven minutes from the time they took the car to when they brought it back) on my wife's car - and that was with an appointment. The one I changed to wasn't much better especially after I realized they were putting mounting new tires ahead of those waiting to get tires rotated.

[flipper35]

Local place charges $100 for the tires on the Cobra.

These were bias ply:
B26.5X8.0-15 GOODYEAR 26.2 11.0
B26.5X10.5-15 GOODYEAR 26.7 12.9

[RANDY P]

I prefer not dealing with Discount and their long-winded BS. Tired of their scare tactics (stuff to make housewives spend money) and overall fussiness.

They also have the books wrong on my 89 C1500- they claim it weights something ridiculous- as a result, they have no tires that will work on custom rims- claim the load ratings are high enough. They won't install 'em on my wheels.


Any other shop: Not a second thought.

Tire Rack for me.

[911 Rod]

How does this make them crooks?
I charge more than most for my services and I would be offended if someone called me a crook.
They always come back, so they must be fine with it.

[Bob Kontak]

$180 is too steep. I think it's a function of the guy in charge of a specific location, not the DT entity.


$25 per is a fair price in a fly-over state (lol). $20 cash is what I pay my guy. $30 per at Goodyear/Firestone retail walk in.

[masraum]

Originally Posted by Bob Kontak

$180 is too steep. I think it's a function of the guy in charge of a specific location, not the DT entity.


$25 per is a fair price in a fly-over state (lol). $20 cash is what I pay my guy. $30 per at Goodyear/Firestone retail walk in.

Are those prices if you buy the tires from the location or if you buy the tires somewhere else and bring them in?

[Bob Kontak]

Originally Posted by masraum

Are those prices if you buy the tires from the location or if you buy the tires somewhere else and bring them in?

The $30 is walk in they don't know me.

My $20 guy I buy tires from all the time. He charges me personally $10 but if a customer's car $20 dismount/mount/balance.

[stomachmonkey]

Originally Posted by 911 Rod

How does this make them crooks?
I charge more than most for my services and I would be offended if someone called me a crook.
They always come back, so they must be fine with it.

Where I live the front yard and public green space maintenance is covered in our HOA costs.

4,000 homes.

I'm close friends with the guy who owns the commercial business that has the contract.

Back yard maintenance is on the homeowner and you can contract my friends crews to take care of it or hire a smaller outfit which most people do because my friend is far more expensive, by design.

He doesn't want the business.

It does not fit with cutting 800 front yards a day.

His operation is a thing of beauty, pure production line.

Weed eater and edging crews come through in first wave flowed by the mowers then the clean up crew.

Having to stop and go into backyards ****s it all up.

He doesn't need or want $20.00 backyards here and there but his contract says he can't say no so he charges twice as much as a deterrent to using him.

Maybe the manager of this DT has decided that fair weather customers who bring in their own tires don't really represent enough business / profit when he's got customers dropping $1k or more sitting and waiting.

If it's a busy place I'd also focus on the higher ticket customers and make sure they leave happy and become repeat business.

[Baz]

Last time mine charged $25/tire.

Includes new tire stem and balancing.

I bring in rims and tires.

This was for 911SC 16" Fuchs.

[Por_sha911]

Originally Posted by Rick Lee

How is it crooked when they quote you a price you think is too high? They're in the business of selling tires. If you bring your own, you have to expect they're gonna charge accordingly.

+1
Crooked is charging for something not done. You asked for a price and they gave it to you. I wonder what the service writer would say about the customer that came in that day. Sometimes a business will quote a price hoping the customer says no.

I get great prices on tires and service is excellent. I watch them mount and balance and do good work. They also stand behind their work.

[Noah930]

The last two times I went (or, rather, Mrs Noah went), we had bad experiences. They fubared a wheel stud each time and then blamed it on cross-threaded lug nuts. Since I'm the one who otherwise does all the maintenance on our vehicles, I can guarantee that wasn't the case. Only $5 for a replacement stud, but I have to spend my time to swap it out. I'm not going back there anymore.