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| Registered Join Date: Sep 2011 
					Posts: 1,446
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				Beware Vroom
			 
			I had posted on here back in March-April about purchasing a car online, VROOM. Buying  and delivery went easy. Now, cannot get a title or tag. VROOM had me pay up front, $2985.00. In Oklahoma, usually about a 30 day process. I am now 90 days out with them sending me another 30 day temp tag, meaning going 120 days. Customer Service says delayed because of covid, I say BS. Anyone have any ideas? Will call the OK DMV tomorrow to see if they can help. That will be my first and last purchase of a car online. Rant over. | ||
|  06-22-2021, 02:00 PM | 
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| Registered Join Date: Nov 2000 Location: Baton Rouge, Louisiana 
					Posts: 521
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			I had a similar issue with a Vroom purchase but their customer service went above and beyond to get it fixed, even refunded some of what I paid and sent me a $250 visa gift card for my inconvenience. Hope they work out your issue.
		 
				__________________ Mark Howard Baton Rouge, Louisiana 2023 Taycan GTS | ||
|  06-22-2021, 02:06 PM | 
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| Registered | 
			I would say it's most likely a DMV issue, and COVID may very well be to blame.  Tags have been considerably slower here, and it's 100% DMV.  Our DMV system changed recently (none of the employees are happy with it), and when my daughter bought a car, she got another temp plate that was good for a YEAR(!) near the end of when her temp plate would have expired.  Real plate came a week later.
		 
				__________________ Guy '87 944 (first porsche/project car) | ||
|  06-22-2021, 02:11 PM | 
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| Still here | 
			Aren't temp tags better than permanent   ? | ||
|  06-22-2021, 02:22 PM | 
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| Edministrator Join Date: Aug 2003 Location: SF east bay 
					Posts: 24,858
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			COVID basically doubled DMV processing time in CA from about one month to two. Why not just go with the flow?
		 
				__________________ Good post? Leave a tip! O - $1 O - $2 O - $3 | ||
|  06-22-2021, 02:22 PM | 
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| What? | 
			Took me 6 months to get plates. Definitely a DMV issue. Drove around with expired temp tags forever, even got pulled over once for excessive acceleration, lol. He didn't even flinch at the expired tags.
		 
				__________________ ________________________________________ Eric Hahl 85 911 to 73RS backdate, a.k.a. "Gretchen" (SOLD) 2015 981 Cayman S (Sold) 23 Outback Wilderness & 23 BMW R1250GS | ||
|  06-22-2021, 02:39 PM | 
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| I see you Join Date: Nov 2002 Location: NJ 
					Posts: 29,938
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Yup, me too. Got the new Taco last October, didn't get tags until Feb.
		 
				__________________ Si non potes inimicum tuum vincere, habeas eum amicum and ride a big blue trike. "'Bipartisan' usually means that a larger-than-usual deception is being carried out." | ||
|  06-22-2021, 02:43 PM | 
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| Registered Join Date: Jun 2007 Location: Lake Oswego, OR 
					Posts: 6,103
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			Took me 6 months for plates and 7 for the title.  COVID did it.
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|  06-22-2021, 02:52 PM | 
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| Registered Join Date: Oct 2003 Location: Mount Pleasant, South Carolina 
					Posts: 14,296
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			A couple of months ago, I made an appointment at our local DMV and two hours later, I walked out with taxes paid, registration and a new plate.
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|  06-22-2021, 06:22 PM | 
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| Preferred pronoun:Maestro Join Date: Sep 2012 Location: Group W Bench 
					Posts: 11,351
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			Bought a new-to-me Tundra a few weeks ago.  Earliest I could get a DMV appointment was June 17 at 0845.   Walked in about three minutes ahead of my scheduled time, where a very polite young LEO printed my ticket. I was called to the window in less than a minute. Passed my paperwork to the helpful woman on the other side of the glass and waited while she did whatever it is they do back there. She gave me the fee amount for title transfer, tax and registration. It took me about a minute to write out the check, after which she had me confirm the accuracy of what she'd entered, thengave me my new paperwork and tags. I bid her good day, she reciprocated, and I was back in my new truck at 0849 ... no scheisse! _ 
				__________________ When in doubt, use overwhelming force. | ||
|  06-22-2021, 06:37 PM | 
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