UPS just keeps on sucking

[flatbutt]

I come home to find a large package on my porch. "oh frak me what did I buy now?" I didn't remember buying anything that large. Check the label "HUH?" That's my addy but not my name.

I don't recognize the name from the neighborhood so of course I get on the website but can't find any widget to report this. I call an 800 number and get tired of holding. I call the local UPS store and they say sorry but we have nothing to do with deliveries. So now what? Maybe flag down a driver? Order a home pick up?

UPS SUX!

[Gogar]

Open it

[flatbutt]

Originally Posted by Gogar

Open it

It's a deck umbrella.

[RANDY P]

I'd be wondering if someone got my CC info...

rjp

[Sooner or later]

A few years back I had the same thing happen. My address and a strange name. Like Fritzy Beane.

I looked for "Fritzy Beane" address in all the search engines. Nada

The next day a knock on the door. A chick with pink hair. "Hi! I am Fritzy Beane and I think you have my package. I just moved in across the street and I used the wrong address on the order."

I am sure she noticed my hunk of a body and wanted an excuse to meet me.

[masraum]

Originally Posted by flatbutt

I come home to find a large package on my porch. "oh frak me what did I buy now?" I didn't remember buying anything that large. Check the label "HUH?" That's my addy but not my name.

UPS SUX!

How does this mean that UPS sucks? UPS delivered the package where the package was supposed to go. Whoever filled out the address sucks.

[flatbutt]

Originally Posted by masraum

How does this mean that UPS sucks? UPS delivered the package where the package was supposed to go. Whoever filled out the address sucks.

Because UPS has lost too many of my packages and now I'm negatively biased. Plus I can't find a way to get this thing to where it belongs.

[masraum]

Originally Posted by flatbutt

Because UPS has lost too many of my packages and now I'm negatively biased. Plus I can't find a way to get this thing to where it belongs.

According to the label, it belongs at your place. Is there a UPS store near you? You could always take it there and say, "someone dropped this off at my place, I didn't order it and don't want it and that's not my name. Can you return to sender?" If they can't return it, then throw it out, give it away, sell it on craigslist/facebook/whatever.

[Baz]

Just do a Google search for the name on the address label.

If you can't find the person, I'd just keep it unopened in the garage until you get contacted by someone.

If no one ever contacts you then just keep it.

[masraum]

Originally Posted by Baz

Just do a Google search for the name on the address label.

If you can't find the person, I'd just keep it unopened in the garage until you get contacted by someone.

If no one ever contacts you then just keep it.

Or put it by the curb and Baz will grab it on his way by. A patio umbrella would be nice to have in Sunny FL!

[MBAtarga]

Originally Posted by masraum

Or put it by the curb and Baz will grab it on his way by. A patio umbrella would be nice to have in Sunny FL!

^%$^%$%&

You took my line! Dead serious - I was going to post something almost IDENTICAL to that!

[flatbutt]

I just don't feel right keeping it, but if'n I can't return it then I guess I'm free to do whatever.

[Por_sha911]

We're just a few months away from the Pelican gift exchange.

[john70t]

Originally Posted by Sooner or later

A few years back I had the same thing happen. My address and a strange name. Like Fritzy Beane.

I looked for "Fritzy Beane" address in all the search engines. Nada

The next day a knock on the door. A chick with pink hair. "Hi! I am Fritzy Beane and I think you have my package. I just moved in across the street and I used the wrong address on the order."

I am sure she noticed my hunk of a body and wanted an excuse to meet me.

If you verify the address on the website...the package is legally yours to keep.

1). What probably happened is that some major scammer operation used your address with a stolen credit card sourced from the internet.

2). They tracked the package and maybe followed the delivery truck.

3). Then the young "girlfriend" was sent in to take it from you.

If they sent it to scuzzy neighborhoods, it probably would have been re-stolen before they got to it.

[upsscott]

Working for UPS for almost 30 years I can tell you that customer service has steadily gone downhill as a new generation of driver and management comes in. It started when the stock went public. Customer service took a backseat to shareholders. And the OP is exactly right, the help line sucks bad.

[T77911S]

This is my POSTAL SERVICE.



Second time

[stevej37]

^^^ Are you planning on fixing your mailbox?
A square box will never sit on a round top mailbox.

[Sooner or later]

How about this, boys and girls.

I received a text to my phone from DHL. My package will be delivered tomorrow. What package? I haven't ordered anything.

The address appears to be an empty lot.

[Jeff Hail]

They are consistent at sucking. Consistency is the key here.

[T77911S]

scammers ^^^^^^