Best shop experience ever, BAR NONE!!!

[Jason Porter]

So if you're in Los Angeles, and you have a Honda/Acura product...

Go talk to Stacy at Affordable Care for Honda/Acura.

The guy was unbelievable. Now being a Porsche Specialist, I know how important it can be not to take your car to any yayhoo with a tool set. So after some searching on the web, I risked taking my wife's CR-V to this guy yesterday. I asked for a timing belt/water pump/valve adjustment/major service, the works...

He calls me last night, and says, "I hate to waste your money, this car doesn't need anything. I changed the oil, and it's ready for you to pick up whenever."

I took this guy the parts, told him everything and still he calls me and tells me this stuff was all recently changed!!!

So I tell him, "OK, thanks! I'll bring my CL-S by tomorrow then, and lets do all that stuff on it instead." He says OK. Keep in mind, I have all the parts, except the genuine Honda/Acura water pump. I do work at Pelican after all, and get a sweet discount on parts when I need them.

So this morning, he gives me a labor estimate of $470, plus the water pump, which he says he'll call me on with a price. He also said I could pay for my wife's oil change when I pick up my car. I was thinking, this is TOO Mayberry

So he calls me at 5 after 5, and says to come and get it, it's ready to go...

I show up and he says, "You didn't need a valve adjustment by the way, we checked them. The ticking noise was coming from a worn bearing on your idler roller. Also, the knick-knack parts you wanted will be in tomorrow, and I'll install them on Saturday if you have the time, no extra charge."

I'm expecting a total bill of around $650, including the water pump and my wife's oil change. He hands me an invoice for my car, it says $403!!!

That's $67 BELOW the estimate, unheard of!!!!! I asked him about the bill for my wife's oil change, and he tells me not to worry about it, it's just an oil change, and that he's glad that I'm happy. WTF, am I even in a shop?!

Well, anyways, my car is quiet as a mouse, and both mine and the wife's vehicles are safe and secure for at least 60K miles pending a disaster of some sort.

BOTTOM LINE, I'd like to thank American Honda, for building such sweet and reliable vehicles, and Stacy and the guys at Affordable Care for making me feel like I just had a weekend in Vegas. If you're in a Honda/Acura only, stop by and let these guys take care of you. You'd be a fool not to...

[vash]

wow! did you happen to notice what color the sky was on that planet? wow.

you should sign up for YELP. then "yelp" him and give him a stellar review. i know alot of bayarea people that wont make a move without checking YELP first.

[speeder]

What a small world! I just spoke to Stacy today at around 5PM with a Honda/Acura question. He is the one and only independent shop that I recommend to anyone with a Honda. Your story does not surprise me in the least since I know him, he is just the best of the best. Generous, honest to a fault, 100% competent and knowledgeable about the cars they service and very nice to customers. I wish that I knew other independents of his caliber to send my friends to with other makes. The only other shop I recommend is TRE for Porsches. Most of the best in that business specialize in one make. I almost forgot, Beverly Laurel in West Hollywood for Mercedes. The owner, Shant, was with Hollywood MB for years which was the factory store. They are phenomenal.

Since I do most of my own work, I do not patronize these businesses directly, but I send them biz every chance I get. AC is one more good reason to buy a Honda in LA. I have seen excellent reviews of the place online.

[ckissick]

Too bad he works on Hondas. That's like Stradivarius building ukuleles.

[Jason Porter]

Originally Posted by ckissick

Too bad he works on Hondas. That's like Stradivarius building ukuleles.

My ukulele will spank quite a few of the Stradivarius' on here

Did I mention, while listening to Howard Stern on Sirius, enjoying the AC, and plotting my course of the navi, all while surrounded in the comfort of genuine leather...

And I bought it for about what you'd pay for a 3.2 Carrera, which is almost as quick as my car

[speeder]

That ukulele company sure did dominate F-1 a few short years ago. When did Porsche do that?

[Joeaksa]

Support the good guys. Wish he was closer, would love to have a good Honda wrench here in Phoenix.

[Moses]

You need to YELP the shop. www.yelp.com

[Jason Porter]

That's been done! I just wanted to share this with you guys