Can some help a computer illeterate trying to access a virtual tour

[Dueller]

When I attempt to click on a virtual home tour on a certain website, the screen pops up briefly saying "loading" then goes to blank. What do I need to do? Thx in advance

[slodave]

Flash, Shockwave, some 3rd party app.

There, now help me get the friggen partition back on a clients laptop hard drive!

[Dueller]

mmmm...OK. I'm still lost

here's the link I'm trying to access:

http://www.closerlookinside.com/viewtour.aspx?mlsid=182571

[slodave]

What browser? Let's start there.

[Dueller]

Explorer

[slodave]

IE6 or IE7? If 7, is it closing the "pop-up" window?

[Dueller]

Dunno...whne I click the above link, the window opens, flashes "loading tour" for a split second and the goes blank with the little red x in the upper left corner of the window....



(and feel free to paraphrase the joke that I'm too stupid to own a computer)

[slodave]

If you want to PM me the site, I'll take a look, but I think you are missing a plugin. I just don;t know which one.

Dave

[TerryH]

It's Java based. You might need to update your version.

I will leave you in Dave's hands. He knows more than most here including me.

[Dueller]

Thanks dave...by osmosis I figured it out. Damn, you're good

Updated to IE7 and downloaded java.

Thanks for popping in Terry

[slodave]

I didn't see the link in the earlier post. Glad it's all sorted out. Looks like Terry gets the tip 'o the hat.

Thanks for the compliment Terry!

...now, back to the friggen laptop hard drive with no partition!!! Ahhh!!!!!!!!!!