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Registered
Join Date: Dec 2001
Location: Cambridge, MA
Posts: 44,321
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Every business has challenges, it's how the store owner/customer service person treats you when something goes wrong that really matters.
Pelican for example: took 3 months (and 20 calls) to get a car cover a few years ago...ended up getting it (a nicer one) free; brake rotors shipped with paper gaskets...customer service manager was very receptive to hearing about this, said she's made changes to shipping. it's easy to be cheery and have great customer service when everything goes right. it's how you the customer are treated when things go wrong that tells the most about whether you should shop there again. My lesson from this experience was that they recognized someone screwed up and did what they could to make it up to me. BTW, they ordered the brakes and will come in less than web price.
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Tru6 Restoration & Design Last edited by Shaun 84 Targa; 06-23-2008 at 12:09 PM.. |
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06-23-2008, 08:54 AM
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abit off center
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Local (in state) and you pay state sales tax. I hate taxes!
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______________________ Craig G2Performance Twinplug, head work, case savers, rockers arms, etc. |
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06-23-2008, 10:39 AM
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Bandwidth AbUser
Join Date: Nov 2001
Location: SoCal
Posts: 29,522
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Maybe higher oil prices will make shipping more expensive than sales taxes. Dunno.
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Jim R. |
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06-23-2008, 10:55 AM
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Join Date: Oct 2006
Location: Colorado, USA
Posts: 8,279
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Quote:
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06-23-2008, 12:11 PM
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Driver
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Live in Taxachusetts, and when you file your annual state income tax return, you're supposed to pay a "Use Tax" for anything you purchased out of state (presumably tax free via mail order/internet), but are now using within the state. So, theoretically, you pay for both shipping and 5% state sales tax.
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1987 Venetian Blue (looks like grey) 930 Coupe 1990 Black 964 C2 Targa |
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06-23-2008, 01:28 PM
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N-Gruppe doesn't exist
Join Date: Jun 2005
Location: *%@#ing GPS, where am I? Oh wait I see the Space Needle.
Posts: 4,394
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make sure the online people you order from dont have a store location in your state. it they do you are supposed to pay sales tax on top of shipping charges. one of the reasons i am back to getting a lot of my outdoor gear locally again. gas and taxes can still be cheaper than shipping and taxes for some things.
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Ted '70 911T 3.0L "SKIPPY" R-Gruppe #477 '73 914 2.0L SOLD bye bye "lil SMOKEY"  "Silence is Golden, but duct tape is SILVER.” other flat fours:'77 VWBus 2.0L & 2002 ImprezaTS 2.5L |
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06-23-2008, 01:41 PM
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Registered
Join Date: Aug 2007
Location: Kenbridge VA
Posts: 4,270
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I tried to shop locally during Christmas. I ordered a wagon from a local hardware store. They ordered it from Wal-Mart, and resold it to me for $40 more than what they paid for it. They left the pick up ticket on the darn box.
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Peppy 2011 BMW 335d 1988 Targa 3.4  2001 Jetta TDI dead 1982 Chevette Diesel SOLD
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06-23-2008, 02:14 PM
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N-Gruppe doesn't exist
Join Date: Jun 2005
Location: *%@#ing GPS, where am I? Oh wait I see the Space Needle.
Posts: 4,394
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????  why would you even pay for that after you saw the pickup ticket?
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Ted '70 911T 3.0L "SKIPPY" R-Gruppe #477 '73 914 2.0L SOLD bye bye "lil SMOKEY" "Silence is Golden, but duct tape is SILVER.” other flat fours:'77 VWBus 2.0L & 2002 ImprezaTS 2.5L |
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06-23-2008, 02:48 PM
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Dog-faced pony soldier
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That's so pathetic it's actually funny.
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A car, a 911, a motorbike and a few surfboards Black Cars Matter |
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06-23-2008, 02:52 PM
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Registered
Join Date: Aug 2007
Location: Kenbridge VA
Posts: 4,270
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Quote:
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Peppy 2011 BMW 335d 1988 Targa 3.4 2001 Jetta TDI dead 1982 Chevette Diesel SOLD
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06-23-2008, 04:42 PM
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1969 and 1986 Porsche Targa and Coupe 1720cc and 3
Ducati
1987 Porsche 930 3.3T
