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Super Jenius
Join Date: May 2002
Location: Syracuse, NY
Posts: 3,491
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F*ck DuPont
I've posted a few pix of my 2002, and it looks OK... until you see the pigment blistering under the clear coat.
My "lifetime warranty" on what was about a $10,000 paint job doesn't seem to even exist to DuPont. The car has been back at the paint shop since April and the DuPont rep has tried every bullshtein excuse: To my paint guy: "Well, you're not a DuPont rep any longer." It's the customer's warranty, pinhead. "You didn't use a DuPont formula" I used the ratio your chemist told me to, incorporating two DuPont base colors. The DuPont chemist, incidentally, who acknowledged that there had been flecking problems with their pigments. After having been at the shop for 3 months, DuPont takes samples (to test thickness, binder to pigment ratio, etc.). That was almost 4 weeks ago; today I'm told they "just started" the analysis and "should know" in a couple of weeks. This saga goes back 5 years, evidently, with a lot of the wrangling between my body guy and the DuPont rep here in town while the car was being painted... backstory and DuPont reindeer games that I had no idea about at the time. I told the rep today I needed the names of the people at DuPont with whom he spoke, and his availability to be deposed. Long and short of it -- DuPont does not give a shyt about their customers and will use every avenue to avoid honoring its "lifetime warranty". 4 months so far, and a few more weeks to go to get to an answer. I'm thinking of entering the car in as-is, paint-scubbed and flecked condition, in the Nationals that DuPont sponsors. JP
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2003 SuperCharged Frontier ../.. 1979 930 ../.. 1989 BMW 325iX ../.. 1988 BMW M5 ../.. 1973 BMW 2002 ../..1969 Alfa Boattail Spyder ../.. 1961 Morris Mini Cooper ../..2002 Aprilia RSV Mille ../.. 1985 Moto Guzzi LMIII cafe ../.. 2005 Kawasaki Brute Force 750 |
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07-15-2008, 05:57 AM
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Senior Member
Join Date: Jun 2000
Location: N. Phoenix AZ USA
Posts: 28,943
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Small claims court. Document everything and take them to the cleaners as is sure sounds like they deserve it!
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2013 Jag XF, 2002 Dodge Ram 2500 Cummins (the workhorse), 1992 Jaguar XJ S-3 V-12 VDP (one of only 100 examples made), 1969 Jaguar XJ (been in the family since new), 1985 911 Targa backdated to 1973 RS specs with a 3.6 shoehorned in the back, 1959 Austin Healey Sprite (former SCCA H-Prod), 1995 BMW R1100RSL, 1971 & '72 BMW R75/5 "Toaster," Ural Tourist w/sidecar, 1949 Aeronca Sedan / QB |
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07-15-2008, 06:21 AM
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Still Doin Time
Join Date: Nov 2004
Location: Nokesville, Va.
Posts: 8,225
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This may not help but the only paint that ever holds like the original is 'Glasurit'...................because most Euro vechicles use only Glasurit from the factory. Your story is not the first I've heard where a good shop used their system and they still had problems
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'15 Dodge - 'Dango R/T Hauls groceries and Kinda Hauls *ss '07 Jeep SRT-8 - Hauls groceries and Hauls *ss Sold '85 Guards Red Targa - Almost finished after 17 years '95 Road King w/117ci - No time to ride, see above '77 Sportster Pro-Street Drag Bike w/93ci - Sold |
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07-15-2008, 07:10 AM
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Registered
Join Date: Jul 2005
Location: Seattle
Posts: 5,823
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Quote:
and please explain "pigment blistering???"
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'85 911. White - 53,000 miles bought 3-16-07. "Casper" '88 924S. Blue - 120k miles bought with 105k miles. '94 968 Coupe - White - 108,000 miles bought 9-28-17 '09 Cayman - Grey - bought 9-8-20 |
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07-15-2008, 07:50 AM
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Super Jenius
Join Date: May 2002
Location: Syracuse, NY
Posts: 3,491
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If you look at and feel the surface of the clear coat, it's smooth. However, you can see where the paint (the pigmented part) is lifting off of the primer, and it looks like little blisters, from 2-5mm in diameter.
JP
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2003 SuperCharged Frontier ../.. 1979 930 ../.. 1989 BMW 325iX ../.. 1988 BMW M5 ../.. 1973 BMW 2002 ../..1969 Alfa Boattail Spyder ../.. 1961 Morris Mini Cooper ../..2002 Aprilia RSV Mille ../.. 1985 Moto Guzzi LMIII cafe ../.. 2005 Kawasaki Brute Force 750 |
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07-15-2008, 08:01 AM
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1.367m later
Join Date: Feb 2002
Location: small farm town Iowa..........at last
Posts: 6,357
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Welcome to my world
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non velox ad propitiare, verisimile non oblivisci If it's not The Original Automotive Innovations and Restoration, then it's just hot AIR. |
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07-15-2008, 10:32 AM
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