McDonald's.........OUTSOURCED

[Craig 930 RS]

Fer Chrissakes, this takes the cake.

Wife pulls into a McDs last night, orders, asks about which toy the Happy Meal has......they hadn't a clue. And packed an attitude, too.

She pulls up to the window, inquires about said toy, and learns the 'didn't give a ***** attitude was because........

THE DRIVE THRU WINDOW PERSON WAS IN NORTH DAKOTA.

And we were ordering in Redmond, Washington.

Good grief

[Moses]

No kidding? Next time your order will be routed through India.

[RWebb]

don't they have Burgervilles in Wash.? eat there and you won't care about a toy.

[osidak]

wow - who would have thought a minium wage burger flipper job would get outsourced....

[Porsche-O-Phile]

Burgerville is awesome. One of the few things I miss about my short stay in the northwest a few years back. . .

Can't hold a candle to In-n-Out though.

[Seric]

I remember hearing about this a year ago? Doesn't suprise me one bit that the Redmond McRunnies is doing it.

[Porsche-O-Phile]

This is interesting - McD's is actually one of our clients and I wasn't even aware they did this. . . I'll check into it and see if I can find out more info.

[Dave L]

sounds like a job for mumbles

http://www.youtube.com/watch?v=dN2g_EselXM

[targa911S]

Didn't they get the memo that outsourcing don't work.

[TechnoViking]

don't they have Burgervilles in Wash.? eat there and you won't care about a toy.

Try explaining that to a 3 year old

[widebody911]

This is soooo 2005...

http://www.metafilter.com/38901/McDonalds-Outsourcing-Drive-Through-Order-Takers

[peppy]

Originally Posted by Dave L

sounds like a job for mumbles

http://www.youtube.com/watch?v=dN2g_EselXM

That guy was playing around, but some of our customers really talk like that.

[the]

One of the cable channels had a program about that a few months ago. I had never heard of that before. Not only is it outsourced, and the person taking the order from a thousand miles away, but it very well may be somebody working from home! Some guy or gal sitting in their underwear in their kitchen, with a computer screen in front of them, taking your order for fries and a coke.

[ronin]

Originally Posted by RWebb

don't they have Burgervilles in Wash.? eat there and you won't care about a toy.

come to think of it, there used to be one down in Vancouver (Hazel Dell, to be exact - if I recall correctly)

[WolfeMacleod]

Originally Posted by Craig 930 RS

THE DRIVE THRU WINDOW PERSON WAS IN NORTH DAKOTA.

And we were ordering in Redmond, Washington.

Good grief

They've been doign that for a few years....at least it hasn't gone to India. Yet.

[sammyg2]

Thank you, come again.

Abu.

[ronin]

Apu

[sammyg2]

Close enuff

[fxeditor]

Can someone pleas explain to me how this is cost effective? I mean, the job isn't being outsourced out of the country so you still have the same minimum wage to contend with!

[Scott R]

Originally Posted by fxeditor

Can someone pleas explain to me how this is cost effective? I mean, the job isn't being outsourced out of the country so you still have the same minimum wage to contend with!

Easy enough, remove the physical limitations and one employee can man several windows virtually.