Loose your Gmail password and you're in deep doo doo

Zeke · 08-25-2010, 07:15 AM

Round and round I go, with no way to get an answer other than "We've completed our investigation and cannot return your account at this time. We were unable to verify that you own this account based on the information you provided.

How the hell do I know what the last known password was? I only had one and I mistakingly threw the note pad away! When did I create the account? Who knows? Last Spring, I guess.

And the best one, "List the sites you most visited." Well, duh, I think that was the Gmail link on Google's home page.

I truly don't even understand their recovery form.

No way to call these bastards either. I used the account to apply for a job. That was it. There was more mail from Google itself than the job app.

Fed up. [/rant]

71T Targa · 08-25-2010, 08:07 AM

Interesting. I just got a pop-up from them when I opened g-mail today asking if my alternate e-mail was correct and allowing me to put in a cell number for an SMS recovery code.

I hope it works out for you.

Evans, Marv · 08-25-2010, 08:31 AM

I just opened a gmail account as an alternate account and just went through the same sort of troubles with hotmail. Someone/something hijacked my contact list on my hotmail account a couple of months ago and started sending stuff out to those on the list. I was told it was Viagra advertisements by some people and weird political stuff by other people. I reported it to the abuse website for hotmail, and before I knew it they cancelled my account. Went to customer service and had the same troubles you are having. I finally filled out a claim that my account had been closed unjustly. Got a contact back asking me all kinds of questions to prove I was the owner of the account. After a few days, it was mysteriously opened up again without any feedback from them. Good luck.

red-beard · red-beard's Garage

Quote:

Originally Posted by Evans, Marv

I just opened a gmail account as an alternate account and just went through the same sort of troubles with hotmail. Someone/something hijacked my contact list on my hotmail account a couple of months ago and started sending stuff out to those on the list. I was told it was Viagra advertisements by some people and weird political stuff by other people. I reported it to the abuse website for hotmail, and before I knew it they cancelled my account. Went to customer service and had the same troubles you are having. I finally filled out a claim that my account had been closed unjustly. Got a contact back asking me all kinds of questions to prove I was the owner of the account. After a few days, it was mysteriously opened up again without any feedback from them. Good luck.

More likely, your account wasn't used, your e-mail address was spoofed. This was happening at one point with my account.

Zeke · 08-25-2010, 09:11 AM

Plenty of email services out there. I don't need Google. I was going to use that addy for my phone, but I never got that far. Just friggin' call me.