I did NOT loose my temper with a customer today!

[Noah930]

Originally Posted by Rick Lee

Part of being successful in business is turning away bad customers.

Wish I could do that.

Fred, you lost some time (and I realize how valuable that is to you). But you were polite and honest. If they want to be idiots, that's their call.

[tharbert]

Maybe Uncle Carl will pat the niece on the head, shove her out the door and hope the engine doesn't shell itself within walking distance.

[kaisen]

This kind of crap happens to me on a daily basis. Dealing with the public can be entertaining.