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Senior Advisor
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anyone deal with amazon feedback?
I purchased a little stand to hold a iPhone for $20 bucks. The stand looks fine but there were some design flaws that i had to tweak. Amazon sent me several emails encouraging me to leave feedback so, i did. scored 3 stars (neutral) and described what i felt was wrong with the stand and left it at that.
I received an email from the company urging me to reconsider my "negative" rating of the produce along with a $3 dollar "rebate" I tossed the email out, not worth it for me. Anyone else receive that kind of rebuttal to a product rating? If the product doesn't work, why reward the company with a good review? crazy.
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08 Cayenne Turbo |
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07-30-2012, 12:43 AM
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Registered
Join Date: Jun 2000
Location: bottom left corner of the world
Posts: 22,730
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They didn't bother to send me an email and the feedback I gave them was as negative as I could give. The product was poor. When it appeared to be lost in the post they told me that was my problem. When I told them it was their problem the guy accused me of threatening him. I payed extra for amazon's expedited shipping and it still took about 2 months to get to NZ. Pelican Parts cheapest rate, USPS, takes about three weeks.
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07-30-2012, 12:57 AM
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I'm with Bill
Join Date: Jun 2005
Location: Scottsville Va
Posts: 24,186
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Never had to deal with the feedback but I do know the vendors take it seriously. A couple of years I ordered a pair of phones from one of their storefronts and when they were not even shipped out the day they were supposed to have arrived I called the vendor and threatened to hammer him through Amazon.
My phones were overnighted to me and I had them the next day.
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Electrical problems on a pick-up will do that to a guy- 1990C4S |
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07-30-2012, 01:25 AM
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Senior Member
Join Date: Jun 2000
Location: N. Phoenix AZ USA
Posts: 28,943
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Interesting... I have left feedback several times but never had the above happen...
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2013 Jag XF, 2002 Dodge Ram 2500 Cummins (the workhorse), 1992 Jaguar XJ S-3 V-12 VDP (one of only 100 examples made), 1969 Jaguar XJ (been in the family since new), 1985 911 Targa backdated to 1973 RS specs with a 3.6 shoehorned in the back, 1959 Austin Healey Sprite (former SCCA H-Prod), 1995 BMW R1100RSL, 1971 & '72 BMW R75/5 "Toaster," Ural Tourist w/sidecar, 1949 Aeronca Sedan / QB |
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07-30-2012, 05:48 AM
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