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Hugh R's Avatar
 
Join Date: May 2003
Location: southern California
Posts: 26,964
New Chase Credit Card scam

Sorry if posted before, but I got this email. The logos looked pretty good for chase, but the language still had errors. I called Chase and told them about it and they said I was good and not to click on it. Once I got a call from them asking if I was trying to buy a $50,000 backhoe in Singapore. I wasn't.

Dear Chase OnlineSM Customer:

We determine that your card is not secured. For your protection, we've suspended your credit card.
To lift the suspension, Click here or the link below and follow the instructions indicated to update your credit card.


https://www.chase.com/online/business-credit-cards/ink-business-credit-cards.aspx?LOB=RBGLogon


Notice: If you fail this procedure before 72 Hours, we will be forced to suspend your card indefinitely, because of the risk which can contain.

Thank you for being a valued Chase Online customer.

ABOUT THIS MESSAGE:
This service message was delivered to you as a Chase customer to provide you with account updates and information about your account benefits. Chase values your privacy and your preferences.

If you want to contact Chase, please do not reply to this message, but instead go to www.Chase.com. For faster service, please enroll or log on to your account. Replies to this message will not be read or responded to.

Your personal information is protected by state-of-the-art technology. For more detailed security information or to update your privacy choices, go to our Online Privacy Notice. To change your e-mail address, please log on to Chase Online and click your e-mail address on the left-hand side of the My Accounts Page.

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Last edited by Hugh R; 10-24-2012 at 07:00 PM..
Old 10-24-2012, 06:14 PM
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Send a message via AIM to vash
that would fool my mom easy.

i was told a legit notice would have your name in the salutation.
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Old 10-24-2012, 06:19 PM
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I don't try to evaluate the email or any phone messages. Just call the number on the card and say "hey, anything up with my card?". Chase has been great for me that way - I couldn't hope for better customer service...
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Old 10-24-2012, 06:46 PM
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drunk and stupid
 
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+1. I never click the email link, I just call........
Old 10-24-2012, 07:05 PM
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Did you get the memo?
 
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Join Date: Mar 2003
Location: Wichita, KS
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The grammar gives it away. I NEVER follow a link in an email, I always go to the site myself. There are actually some really good scams (unlike the one above) that try to get you to click their link, lead you to a very convincing fake page, then capture your personal and login information.
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Old 10-24-2012, 07:12 PM
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Hugh, I'm guessing that the actual underlying links in the e-mail are diferent than the text. The links you have in the post are actually good.
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Old 10-24-2012, 07:38 PM
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No reputable bank will ever send you an email asking for personal information, including anything to do with your credit card. Also your bank will never send you an email without a direct salutation. "Dear Customer" for instance is not legal.

The reasons the links above are real is to lure you into a false sense of security around this type of scam. Another email will come out looking like it came from the same source, but the second or third pass will be a new link to a phishing site.

I really wish banks would do something more to help people recognize this stuff. Chase for instance spends a ton of money on a product we developed called "Fraud Guard" but they rarely exercises the use of it to protect their customers.
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Old 10-24-2012, 07:56 PM
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I can't believe people are fooled by this stuff.
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Old 10-24-2012, 08:42 PM
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I won't even mention sensitive info to my bank if they PHONE ME. I simply call them back.
Old 10-24-2012, 11:06 PM
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B58/732
 
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Quote:
Originally Posted by TheMentat View Post
I won't even mention sensitive info to my bank if they PHONE ME. I simply call them back.
Yep.
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Old 10-24-2012, 11:12 PM
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Absolutely.
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Old 10-25-2012, 03:57 AM
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"hover" your mouse over the link and see where it really goes. 99% of the time its not going to the bank.
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Old 10-25-2012, 05:21 AM
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Now accepting US $ at par
 
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That's weak.
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Old 10-25-2012, 07:20 AM
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Most email programs now will automatically flag posts like this if the link display text is different than the actual link. I get these for mortgage and bank account, and lately from "ADP" daily in my spam folder.
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Old 10-25-2012, 08:14 AM
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I got it and smelled a rat. If they want to put m card on hold that's OK with me, I would call to clear it up. The scammers are starting to up their game.
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Old 10-25-2012, 08:43 AM
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B58/732
 
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Quote:
Originally Posted by NY65912 View Post
The scammers are starting to up their game.
I'm glad my mother was an English teacher. If that's "upping their game", I'll never have to worry.
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I don't always talk to vegetarians--but when I do, it's with a mouthful of bacon.
Old 10-25-2012, 08:59 AM
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You do not have permissi
 
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Quote:
Originally Posted by Joeaksa View Post
"hover" your mouse over the link and see where it really goes. 99% of the time its not going to the bank.
Unfortunately, that's no longer the case, even with simple programming.

Media is well protected, while internet online banking transactions are not.
Topsey-turvey world we now live in.
Old 10-25-2012, 09:50 AM
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Quote:
Originally Posted by motion View Post
I can't believe people are fooled by this stuff.

they often prey on the elderly, who have cognitive issues but are still living independently
Old 10-25-2012, 01:27 PM
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I got the Chase scam email. It was pretty easy to spot as I don't deal with Chase.

I've also had several other scam bank offers over the years. Most banks have a online fraud reporting area when you go to the banks web site and all you need is to forward the fraud email to them. The banks actually do something about the fraudsters.

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Old 10-25-2012, 01:35 PM
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