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djcdmv's Avatar
 
Join Date: Jul 2010
Location: Western New York
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any iTunes/Apple TV gurus?

Yesterday my PC iTunes stopped recognizing my Apple TV. The Apple TV is still connected to my WiFi as I can still access Netflix, etc., but I cannot access my iTunes music.

So far I have:
-uninstalled/reinstalled iTunes
-restored and updated Apple TV
-unplugged (and plugged back in) router

My iPad also continues to recognize my Apple TV, so I am really stumped.

Any help would be greatly appreciated. Thanks!

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Dave
Black 1985 911 Carrera M491
Old 11-16-2012, 07:18 AM
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Have you authorized iTunes to 'Share".
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Last edited by Hugh R; 11-16-2012 at 08:03 AM..
Old 11-16-2012, 07:56 AM
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^^^

That probably was the answer.

If not, I assume you've checked the settings on the AppleTV...
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Old 11-16-2012, 10:22 AM
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Yes, home sharing is on for both apple TV and iTunes. Thanks for the replies though!
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Dave
Black 1985 911 Carrera M491
Old 11-16-2012, 11:42 AM
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I've had to restart (unplug) my computer and the Apple TV to get them to communicate more than once.
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Old 11-16-2012, 12:27 PM
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I finally found my fix to this and it was to disable the IGMP Proxy setting in my providers router. Apple support and they said the cause is the network is dropping jumbo packets. Once I disabled the IGMP setting in my router and then rebooted my AppleTV it worked.

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Dave
Black 1985 911 Carrera M491
Old 11-17-2012, 07:26 AM
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