Quote:
Originally Posted by GH85Carrera
(Post 8361966)
A friend of mine owned a nice car wash with multiple bays. The self service wand type of place. 100% cash, all quarters.
He has the IRS after him because some bean counter looked at his water bill and calculated the time it takes to wash the average car and he was using way more water than that bean counter figured he should.
He told the investigator to meet him at the car wash on a Monday morning. As usual several stalls had some of road mud lover stop and wash their truck and leave huge piles of mud and crap. He showed how every morning he gets there and has to clean the place up. He had to hose all the concrete down and then clean out the grease and mud traps. He showed the investigator the cash collection for the night and ran it through the counter. He spent several hours there and a lot of water to get the place ready for customers to come wash cars.
In the end they decided the water numbers fit his income. My buddy admitted he would buy himself a 12 pack of beer about once a week with quarters. He called it his bosses bonus.
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Why the hell would he have to use quarters? Those places rake in the paper money. That's how it works; the change machine is constantly trading your quarters for the customer's dollars, fives, tens, etc. All. Day. Long. There are a certain number of quarters involved, (maybe a hundred bucks), which just get constantly circulated through the machines. Hardly anyone shows up with a roll of quarters and does not use the change machine. Very rare.
This is a business I have a certain fascination with, maybe because I've spent so much loot and time at them in my life. Here is CA., I'm pretty sure that they recycle the water somehow, so looking at a water bill would not tell you how much business they are doing. Interestingly, it's also an example of a business that can make a hell of a lot more $$ if they accept cards and have just very recently realized it.
Here is why: Most people, including me, try their best to get the job done for a certain price with coins. Usually $3.00 or so at the one I go to most here, sometimes I have to jam more coins in the thing to finish. Depends on whether I pause to scrub the wheels, etc. Now that they have card readers, you simply swipe your card to begin and push a button when you're finished to end the session and the charge. No more rushing to beat the clock, driving out with soap on the SOB because I ran out of coins, etc.
The amount I'm spending probably isn't that much different but the experience is a lot better and a lot more people will use it because of the convenience and the fact that most people are rank amateurs at coin car washing and need more time. I've got it down to a science and I'm still spending more when I run my card as opposed to using coins. There have been plenty of times when I've swung into one and then realized that I don't have cash on me, or only a $100 or $50 bill, etc., and drove right out.
The card reader on the control/money panel is something that has just appeared in the last year in L.A. and was not on the one in MN I use as of last month. When the rest of the country catches on, it will increase their revenue by a lot.
The best system for consumers is to accept cash and cards, even checks if it's appropriate for the business. The most aggravating thing to me is the new businesses that do not accept cash. I've only seen a couple, both in super trendy/techie locations, (DT LA and SF), both coffee shops that only take cards or Apple pay. They just assume that all of their customers are these new jack hipsters that do not carry cash or drive cars. Annoying. :cool: