did you read this??

mb911 · mb911's Garage

I read threw excellence the other night(newest edition) and saw the advertisement that GPR and automobile atlanta Are merging. That should be interesting. ANybody know anything about it?? Thank god wayne did not think of that

mb911 · mb911's Garage

nobody ha!

jhelgesen · 10:48 AM

..

ChrisBennet · ChrisBennet's Garage

I thought GPR was an OK outfit and Auto Atlanta was um...
-Chris

mb911 · mb911's Garage

I wonder if hussey sold or dave sold????

GPRparts · 12-16-2004, 08:59 AM

Gentelmen,

Nobody sold out. The goal is to give access to eachothers used parts stash and keep shipping costs down by having two locations. If a loyal customer to GPR is on the east coast and buys from GPR, AA can ship a part to them saving the customer shipping costs.

John, if your the same one that lived in Georgia back in '96/'97, were you not happy with the pertornics and torsion bars you bought from us? I personally take offence to being labled on par with Motor Meister. Lets keep things in perspective, GPR will not ignore your calls or any request. Dave is more than fare when dealing with problems. I can find many posts with BS stunts that MM has pulled.

Thank you, PartsPunk.

mb911 · mb911's Garage

I am concerned with GPRs rep when matched up with AA

BigD9146gt · BigD9146gt's Garage

Well its not like GPR is going to F you'all over now. I've had my issues with AA (20% restocking fee on a top end rebuild kit that had AMC junk heads for my 914) but thats their system. Never made the same mistake twice unless i know exactly what i was getting and knew the shipping cost. I then shoped Pelican untill i realized how close i lived to GPR.

Both companies, even Pelican are going to seem expensive with the likes of Ebay and free traiding boards like this one here are bringing the value of parts down. I get bent out of shape, but keep in mind they have overhead for storing these parts for the last 15+ years. And I know for a fact GPR will stand behind any used part they sell..

kqw · 09:52 AM

Amen BEn...

AA is one of the worst out there. Truly "junk" Dealers.

ErVikingo · 12-16-2004, 09:51 AM

My experiences with GPR (at least 10 years ago) were all excellent. I bought from them on an almost exclusive basis during my restoration.

mb911 · mb911's Garage

Me to on the gpr side. I bought allot from them up until a couple of years ago. I just worry that it may be a bad move to be working together with AA . I guess it really does not matter to me But I definatly do not think more of GPR because of doing this. I simply don't want anything coming from AA period. Oh well people have to do what they have to stay competitive but this might may be the down fall of a decent company

kqw · 12-16-2004, 10:10 AM

Hey Ben...Don't worry about it.

Once AA starts shipping parts, the customer service department at GPR will be busy.

And "Busy" is a good thing..Right??

MotoSook · 12-16-2004, 10:21 AM

So GPR will essentially be dealing with the poor service of AA, so the customer doesn’t have to directly, while gaining access to AA’s parts.

But! Unless GPR takes control of AA’s operations and inventory, what guarantees would a used parts buyer have that parts bought from GPR (but sourced and shipped from AA) will be delivered on time and in the condition described? That is if anything is delivered at all; given AA’s poor track record is an indication.

I don’t think anyone is bashing GPR, but they may perhaps be feeling that GPR’s service will be greatly deluded when joined with AA. Great service coupled with poor service will likely result in mediocre service.

There is more behind the scenes I’m sure, and the above must have been thought of and discussed between GPR and AA, yet we parts buyers are interested to know if we will see a larger “poor” parts dealer or will we be losing a good one?.

We spend an aweful lot of money on new and used parts, and it's justified that we have some interest in the market...it WILL affect us.

GPRparts · 04:32 PM

To clarify some things,

GPR's survice will remain the same, and we are always trying to get better. If you buy any parts from GPR, you will deal with GPR regardless who ships you the parts. If you are unhappy with the quality of the used part, whether it came from AA or GPR, GPR will refund you the money or send you another used part with the quality you are looking for.

As many of you know, AA and GPR started their business specializing in 914's, and grew from there. We hope that you do not see this as a decline in our business with any experiances you may of had with AA. AA has lots of quality parts to offer, as well as some great reproduction parts for the 914 crowd. Many parts are becoming harder and harder to find. This is a way for Dave to access Hussey's inventory, and vis virsa. Again, if you buy from us, you deal with us, period. IF anyone has any questions, please feel free to call Dave. Our toll free number is below, and Dave's Ex is 502.

Thank you, PartsPunk.

PS. You will not be charged untill your part has left AA if we decide to use AA as the parts supplier. Again, if there are any problems, we will handle them in the same manner that has earned GPR its reputation.

jhelgesen · 12-16-2004, 10:47 AM

Quote:

Originally posted by ********
Gentelmen,

John, if your the same one that lived in Georgia back in '96/'97, were you not happy with the pertornics and torsion bars you bought from us? I personally take offence to being labled on par with Motor Meister. Lets keep things in perspective, GPR will not ignore your calls or any request. Dave is more than fare when dealing with problems. I can find many posts with BS stunts that MM has pulled.

Thank you, PartsPunk.

PP, pardon, my bad, I read the post to quick and though it was GAD and not GPR. I apoligize. The parts were fine.

kqw · 12-16-2004, 10:49 AM

Agree Souk, except for one thing:

Great service coupled with Poor service usually results in Poor service.

kqw · 12-16-2004, 10:56 AM

Thanks PP.

As Souk mentioned and others will verify...NO issues with GPR.

You mentioned that: " AA has lots of quality parts to offer"

It's just that their former customers never seemed to received any of those "quality" parts.

Thanks again

MotoSook · 12:18 PM

GPR, you are giving us a sales pitch. OK, so we won't have to pay GPR until a part has left AA and GPR will continue to provide good service, but when, how and in what condition are the parts? You haven't answered my concern about how GPR will control AA's operations? How can you guarantee good service w/o having control of a yard on the other coast.

When I need a part, I need it fast. I don't plan projects too well, and I surely don't plan breakdowns. So if I call GPR, GPR will tell me they have a part but it'll be shipped from the Georgia warehouse. OK, I'll then ask the GPR agent, what's it look like? Will it work? What will the GPR agent tell me? And if the information given to GPR by AA is flawed, guess who gets screwed? Yes, I know, GPR will handle it, but in the meantime the customer is still stuck! Stuck w/o a good working part....and the wait begins...in the meantime, I've lost my track fees or some other "cost" to me, because I relied on the spoken word of the GPR agent who has little to no control over what happens 3000 miles away, and who has never seen the part he/she sold me.

It's an example, and I don't have a problem with GPR, but don't try to pitch something unless you have answers....I have a lot of technical sales guys come by and try to blow BS across my desk...they are a waste of my time.

kqw · 12-16-2004, 11:34 AM

PP...

Just to put a few things into perspective again...

When you deal with customers regarding parts, it's a subject that's near and dear. Many times it's not just the cost of the parts. it's the time associated to planning, preparing the car for the repair, doing the repair and button up.

If a sub-standard part(s) are received, it doubles the time factor and adds another: aggravation.

It is a very legitimate question that Souk asked....

Thanks

GPRparts · 04:34 PM

Souk, point well taken, and I just talked with Dave. To answer that, if you have a problem with getting something from AA, tell us and we will send you the part from the GPR wharehouse. We will give you the sadisfation that it came from us. Most of the used parts won't come from AA anyways because 95% of our used parts came from original California cars. Hussey needs us more for used parts than we need him. Likewise, Hussey has more reproduction parts that we now have access too.

I understand the reputation that AA has, it was one of my concerns when Dave first told me. But any business, even GPR, can send a brand new part that is flawed. So being screwed is not limited to AA. Its how one resolves the situation. No one is perfect, and reputation is something we as buyers look for when searching for parts. Souk, if you would like to talk to Dave personally about this matter, he will be more than happy to explain the details to you and anyone else. His cell phone number is 805.202.1012.

Thanks, and sorry for any sales pitch. PartsPunk