Pelican Announces the official rollout of our 3-Day for $3 Program!!!

[Wayne 962]

For the past six years or so, we have been trying to figure out how to get parts to our Mid-West and East Coast customers quicker. So we took our FedEx agent's mother and locked her in a closet here at Pelican and told our agent that she could have her mother back after we got better 3-Day rates for our customers. Well, old FedEx Mom got a little cranky and the closet got a little stinky, but it was well worth the effort! We are pleased to announce the official unveiling of our 3-Day for $3 shipping program.

Over the past 11 years, I have been constantly asked by people who live on the East Coast for us to open up a warehouse there so that they can have speedier shipping. Well, as you might imagine, warehouses are expensive to stock, maintain and run, so we figured we would try to avoid that huge expense and ship our product quicker and more efficiently.

Here's the official blurb on the program from our shopping cart:

Orders including $150 or more of qualifying parts will receive 3-Day Shipping for $3

How do I qualify for the 3-Day for $3 shipping offer?
We offer our 3-Day for $3 shipping program on many of the parts in our catalog. These commonly stocked items are shipped direct to you from our primary warehouse in Southern California. We offer 3-Day shipping for $3 if your order meets the following criteria:

* Your order totals over $150 in qualifying parts
* Total parts weight on these qualifying parts is 8 lbs. or less
* Orders weighing more than 8 lbs. qualify for reduced 3-Day rates
* Destination address is in the 48 Continental United States
* No hazardous parts allowed, and some oversized items may be excluded

I live in the western part of the United States. Why doesn't it show 3-Day for $3 shipping for me?
If you live in a delivery zone where normal ground shipping takes 3 days to arrive, then we will ship your parts for FREE to you, and you will get them in 3 days regardless.

Which parts qualify for 3-Day for $3 program?
Parts that qualify for free shipping are marked as follows:

A part must be in stock in our Primary Southern California warehouse in order to qualify for the 3-Day for $3 shipping. Click on the "add-to-cart" button to check and confirm that a part is in stock and ready-to-ship. Items that must be shipped from our Southern California Specialty warehouse do not qualify for 3-Day for $3 shipping. Special-order, "dealer-only", and most accessory items do not qualify for 3-Day for $3 shipping. Items that are considered hazardous cargo must be shipped via ground shipping (aerosol paint cans, etc.) and cannot be shipped via 3-Day delivery.

As with everything in life, there are restrictions. The program works for packages up to 8 lbs. and over $150. If your package exceeds 8 lbs, then there is a complex formula that will figure out a shipping discount based upon the total value of the order (A $1000 order that weighs 15 lbs will most definitely qualify for the $3 special offer).

We're able to offer this without raising our prices because we've worked hard to use technology to lower our fulfillment costs. Pelican has a really advanced back-end system that integrates warehousing, drop-ship vendors, and specialty items all in one system. The goal is to provide you guys with a HUGE selection of parts, while offering special shipping incentives for the mainstream parts that we can ship direct to you from regional warehouses.

I hope you enjoy the new program, we feel it is another value-add for shopping with Pelican. We've also quietly rolled out some new improvements to the site that some of you may have noticed (lower tax rates for California residents who don't live in Los Angeles County, increased availability of Priority Mail, and the added option of First Class Mail on very small items like gaskets).

In addition, we have some other exciting programs that will be unveiled in the next few weeks (discounted Saturday delivery, for example). We realize that you have a choice when it comes to where you purchase your European Automotive parts, and we just want to show you that we're continuing the effort to win your business now and into the future.

Thanks again for your support,

Wayne

[David S. Wallens]

You should alert the media! And I know someone who can help.

[gtihop]

Does this apply to the plentiful Canadian customers as well? It would be nice

[VFR750]

Thank you from the East Coast!

[vytenis]

Another thanks from the right coast. Greatly appreciated.

[Wayne 962]

Originally Posted by gtihop

Does this apply to the plentiful Canadian customers as well? It would be nice

You guys will have to write your legislators and get some changes done first. I'm not sure what they had in mind with NAFTA, but Canada is one of the more difficult countries to ship to, paperwork-wise. I would love to be able to proved cheap and quick shipping to Canada, but your import laws do not allow it.

-Wayne

[gtihop]

Originally Posted by Wayne at Pelican Parts

You guys will have to write your legislators and get some changes done first. I'm not sure what they had in mind with NAFTA, but Canada is one of the more difficult countries to ship to, paperwork-wise. I would love to be able to proved cheap and quick shipping to Canada, but your import laws do not allow it.

-Wayne

It was worth a try!!

[4flyboy]

Cutting edge Wayne. Very nice. I'm fortunate enough to live blocks from the El Segundo depot.

[65_lincoln]

Thanks for this Wayne! Living in the East hasn't stopped me from buying from you in the past, but this will be a great improvement for us on the right coast.

[sailchef]

Thanks Wayne.

[Reaper930]

Wayne, you Sir kick a$$

[unclebilly]

Originally Posted by Wayne at Pelican Parts

You guys will have to write your legislators and get some changes done first. I'm not sure what they had in mind with NAFTA, but Canada is one of the more difficult countries to ship to, paperwork-wise. I would love to be able to proved cheap and quick shipping to Canada, but your import laws do not allow it.

-Wayne

Wayne - you should try shipping oilfield parts to Russia or Algeria sometime...

If we need something in Russia in 4 weeks, we have to fly it there because it takes 3 weeks to get through their bureaucratic customs system...

Algeria is a crap shoot. On our equipment, we need to weld everything down or it goes missing.

[SpeedracerIndy]

Bravo Wayne, this is great news. Thanks for keeping us in mind on the right side of the country. I just wish you had done it a few months ago when I spent a few thousand on parts. I think my parts would have been well over 8lbs anyway though.

One thing I have notice with my last few Pelican orders is that USPS priority mail is cheaper and MUCH FASTER than UPS or FedEx. I've used USPS for two of my last several orders, and both times I got the package within 2 days, where UPS and FedEx took about 5 days on average. What's the deal with USPS? Does it only work for small packages or something?

[carrera turbo]

What about us poor lonely souls in ALASKA?

Im not complaining as im just happy you guys ship USPS. there are so many company that wont! so you guys still rock in my book.

cheers ed

[Pascal]

V cool, Thanks Wayne now I have to get an order together

[Deschodt]

Oddly enough, I noticed that my last 3 orders (east coast) came USPS within 2 or 3 days (also light weight)... I commented on the survey on how much better east coast shipping was of late... And now it's even better, thanks Wayne ! It does make a difference for us East coasters, to be able to order on monday and wrench on the week end !

[Wayne 962]

Originally Posted by SpeedracerIndy

What's the deal with USPS? Does it only work for small packages or something?

At package weights above 2-3 lbs, it actually becomes expensive very quickly - almost to the point where 2nd Day Air is cheaper. So, it's really only best for the small stuff. We put a *big* effort into getting this rolled out today.

-Wayne

[Wayne 962]

Originally Posted by Deschodt

Oddly enough, I noticed that my last 3 orders (east coast) came USPS within 2 or 3 days (also light weight)... I commented on the survey on how much better east coast shipping was of late... And now it's even better, thanks Wayne ! It does make a difference for us East coasters, to be able to order on monday and wrench on the week end !

For a while we were switching them automatically when it made sense. Now the shopping cart will let you choose specifically if you want it. Which you should, as it will be faster and quicker in the long run.

Thanks!

-Wayne

[Befree]

It is great to see that a company actually cares about their customers and contacts them in such a way, heads off!!!!
For what it's worth, the only comment I have ( I am in South Carolina) is that I had the worst experience her with Fed Ex. I do a lot of on-line shopping because we live in a rural area and they have drivers who cannot read house numbers or drop the stuff of at another house. I always try to get UPS and never had a problems with them.

[Wayne 962]

We've had problems with both FedEx and UPS. In certain areas at certain times they both seem to fall down...

-Wayne