The ultimate 911 LEMON!!

[mdrips]

OMG!

Watch this poor bastard's ongoing 911 tale of woe!

All this guy wanted to do was own a Porsche and it appears that he has ended up with either the king of lemons or the world's worst Porsche dealer.

https://www.youtube.com/watch?v=-eXUnZrykDY

Maybe someone can reach out and help this guy.

[MrBonus]

This video has already gone viral, which was obviously his intent, and I have to believe Porsche will step up and do the right thing to avoid the negative exposure.

[javadog]

Feel free to move this to the thread running over on the off-topic forum, since it has no 911 technical content.

JR

[speednme1]

Originally Posted by MrBonus

This video has already gone viral, which was obviously his intent, and I have to believe Porsche will step up and do the right thing to avoid the negative exposure.

Sad that videos had to made in the hopes to resolve the matter. They should have stepped up long before he made a video.

[O' yeah"74]

Integrity.

Make quality product or fix it.
Preferably the first.

[Uncle Enzo]

All this would could have been avoided had he gotten a proper gearbox.

[G450X]

Maybe someone with some "pull" will see this nonsense and push to get the guy a refund, total BS here.

These new cars are such a giant rolling set of computers that when the electronics start to fritz, it can be a real nightmare. This is a new car with a warranty, why spend big bucks for a new car when the warranty is useless?

I'm saving for a "retirement present" 997 GT3 - hopefully in a few years all the "warts" of the series will be identified with good fixes!

Sometimes I love the simplicity of my "antiquated" 911SC...

[RichardNew]

These are usually settled on the steps of the courthouse. At that point Porsche will buy the car back and ship it to another state for sale as a used car. We get a lot of them here in Florida. Some states require that it be disclosed that the car was a lemon law buy-back. Some states do no require that. 2 guesses about which choice Porsche will make.

Richard Newton

[jlynch1960]

Lives in Connecticut - they have a lemon law arbitration procedure. He makes it out like Porsche is trying to screw him. If he just did it and made his case (without being the dick he openly acknowledges he is) he might get his purchase price back. Also, if he's so disappointed with Porsche why is he willing to take another car in exchange? I'd sure like to have him as a neighbor.

[Shadetree930]

I too have been involved in a lemon case (BMW for me).

He is not being a Dick. Unbelievably, the manufacturer can be very penny wise - pound foolish when it comes to lemons.

I lawyered up and whatta ya know ... they settled.

[techweenie]

Had a similar series of issues with BMW back in the 90s.

BMW USA treated me even worse.

Social media is a very effective way to embarrass corporations into doing the right thing.

[boerboel]

He should keep the car and keep posting updates. Make it really painful for P.NA

[speednme1]

Originally Posted by jlynch1960

Lives in Connecticut - they have a lemon law arbitration procedure. He makes it out like Porsche is trying to screw him. If he just did it and made his case (without being the dick he openly acknowledges he is) he might get his purchase price back. Also, if he's so disappointed with Porsche why is he willing to take another car in exchange? I'd sure like to have him as a neighbor.

First off..Porsche is out to screw him or else the issue would have been resolved.
Second..I believe he stated he would either take his money back or a new car..sounds like a comprise to me.

At some point we have all been a d*ck..even more when your being treated like an a**hole...let's give this guy some support, as that can be anyone of us instead of him.

[GeorgeK]

Does anyone believe that the company that built our oïl-coolers is the same that today builds computer-riddled poser-mobiles for mobile-phone yacking, look-at-me mentality p*ssies?

[PushingMyLuck]

Originally Posted by Shadetree930

I lawyered up and whatta ya know ... they settled.

If you could summarize your experience, what would you advise a person who is caught in a lemon situation? What kind of lawyer did you hire, for example?

[jlynch1960]

I think some people are missing the point. If Porsche gave people their money back every time something went wrong, they'd be bankrupt. That said, the guy clearly got a lemon. We have established procedures for dealing with that - take it to arbitration under the lemon law and chances are good you'll get the right result.

He doesn't say, for instance, how many miles he's put on the car or how many days it was in the shop. If he's put, say, 30k miles on the car and it was in the shop for two weeks during that time would you be inclined to give him a full refund? He's not telling the whole story. If it has 2k miles on it and has been in the shop for months on end, he'll get his money back. It's that simple.

[bob deluke]

Porsche seems to be going down a dirt road here. My company had two Germans here in the states about a month ago to fix a very expensive piece of equipment built in Germany. We've had nothing but problems with it for over four years. Long story short, they "fixed" problems, left for Germany and our equipment is still not working right. So much for German engineering and customer service. They must be sending their engineers to GM to learn how to make junk.....sad really..

[wachuko]

Originally Posted by jlynch1960

I think some people are missing the point. If Porsche gave people their money back every time something went wrong, they'd be bankrupt. That said, the guy clearly got a lemon. We have established procedures for dealing with that - take it to arbitration under the lemon law and chances are good you'll get the right result.

He doesn't say, for instance, how many miles he's put on the car or how many days it was in the shop. If he's put, say, 30k miles on the car and it was in the shop for two weeks during that time would you be inclined to give him a full refund? He's not telling the whole story. If it has 2k miles on it and has been in the shop for months on end, he'll get his money back. It's that simple.

You can watch his other videos... I think he has some 12-15K miles in the 6 month of ownership with the car.

The guy can be any of us... he loves the car, just wants Porsche to make things right. What I do not get is why he has not taken them to arbitration. Clearly a Lemon Law situation and he will get a new car or his money back...

And I am glad he did the videos... but he should have followed up with due (legal) process...

[theiceman]

Originally Posted by O' yeah"74

Integrity.

Make quality product or fix it.
Preferably the first.

Inegrity is what you do when no one is looking .. now that everyone is looking I think the Integrity issue left town ...

[speednme1]

Originally Posted by jlynch1960

I think some people are missing the point. If Porsche gave people their money back every time something went wrong, they'd be bankrupt. That said, the guy clearly got a lemon. We have established procedures for dealing with that - take it to arbitration under the lemon law and chances are good you'll get the right result.

He doesn't say, for instance, how many miles he's put on the car or how many days it was in the shop. If he's put, say, 30k miles on the car and it was in the shop for two weeks during that time would you be inclined to give him a full refund? He's not telling the whole story. If it has 2k miles on it and has been in the shop for months on end, he'll get his money back. It's that simple.

Truth is we don't(or won't know the whole story) but let's break it down a bit. The car seems to be 2013..we're in 2014. He has a laundry list of mishaps..with videos to prove what is happening. Let's say he does have 30k miles...should he have water entering his car which is ONE YEAR OLD? Honestly I understand part of your point...he SHOULD be in court by now. If it does go to court it becomes public record, which in my eyes is worst than handling inhouse. From a safety standpoint the car should be taken off the road. Shame to see a higher end mfg not stepping up to the plate like they should.