Engine Rebuild/Replacement

[rich]

Keep us posted.

[SCOTITUDE]

subd.
Hal, what your mileage? i see merk is at 69k.

[Merk]

Well to complete the saga- the post here saved my 2004 Cayenne S. Armed with the information that others had experiencd a similar fate of a scorred cylinder I pursued the issue with PorscheUSA. I expressed my disappointment in a failure of an engine at 69K on a $70k vehicle and noted that it appeared that as there were other such failures it sure seemed like a manufacturing or design defect. I suggested that if Porsche would provide a remanufactured engine I would pay for the labor. In response Porsche offered to provide a short block and all the parts for a rebuild which I jumped on. My service manager really went to bat for me providing Porsche with all service records even those before I owned it. The dealer had the vehicle for a little over two weeks- one week to remove and tear down the engine, the second to assemble the short block and reassemble the engine. As part of the bargain I got the cooling pipes replaced an a few other items that can only be done with the engine apart. It came back home this week and runs like brand new. Way to go Heather at Porsche USA and my service manager Jeremy at Tom Wood Porsche. You have a customer for life .

[ricardoc]

Thanks Rich for the link it was really useful

[JHoffman]

congrats. Glad it all worked out. Porsche is a great company.

[Smerj]

OK, I'm not as hyptertechnical as the rest of you. I know how cars run but I don't understand all the technical terms you guys use, but in a nutshell I just got off the phone with my dealer; the engine was sputtering (my technical term) and it turns out I have the same problem with my 2004S engine that others on this thread appear to have had. The dealer is quoting me 16K for a new engine (including parts) which is ludicrous. I've never had this problem before but all of the sudden Porsche found metal shavings in my oil filter.

I recently did get the coils replaced in the engine (which is apparently a factory defect that Porsche is fixing for free on all 2004s), so question #1 is whether that work could have caused this problem. The technician told me that they go no where near the pistons when they change the coils but I have no idea.

Question #2 is whether anyone has any of your advice has changed over the last year since the last post was about 13 months ago.

Thanks for any input you can give me.

[Smerj]

Well, I have a horrible update to my saga. Porsche NA appears to be not as great of a company as I had hoped since they outright rejected my request to provide me with any goodwill assistance on fixing my car. I have one more call into Atlanta to see if they can do anything and am waiting for a response.

I was equally disappointed with my dealer, as they were only willing to offer me a modest discount to the 16K pricetag to replace the engine. I even went so far as to ask what kind of deal they could give me if I traded this car in on a new Cayenne, and believe it or not they offered me a $500 trade-in value. I told them that it was a bit early for an April fools prank, but they were dead serious.

So here I am, stuck with a car with 66K miles that I can't drive and which is basically valueless according to my dealer. I feel like I'm getting royally screwed over.

Anyone have any advice as to what I should do next?

Thanks in advance!

[rich]

If all else fails Here's what I suggest, Either find a small shop off the grid that would change the engine with a used one or repair the one you have.

I made a quick call to my local dealer parts counter to check on parts availability. Particularly main bearings as these are NA for the Audi V8. The short of it is parts are available although the way they list bearings was red, yellow and blue. What ever that means...

I think the cost to pull the engine, strip it to the block, have a sleeve installed in the damaged cylinder, New rings, bearings and gasket set, reassemble, and re-install could be an affordable solution.

No easy way to do it. Unfortunately I'm not sure you will get alot of money out of it if you sell it the way it is.

[Smerj]

Ok, so Porsche is basically screwing me over. I've decided to start a grass roots effort to get Porsche to acknowledge the problem and do something about it. Please check the facebook page I created to read my story and, if you have the same experiences, please post there and send me an email. Thanks!

Welcome to Facebook - Log In, Sign Up or Learn More

If this doesn't work, just look up Engine Problems.

[Smerj]

Ok, so my 2004 Cayenne S had a scored cylinder after only 66K miles, and Porsche is basically screwing me over. I've decided to start a grass roots effort to get Porsche to acknowledge the problem and do something about it. Please check the facebook page I created to read my story and, if you have the same experiences, please post there and send me an email. Thanks!

Login | Facebook

If this doesn't work, just look up Engine Problems.