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Contacted PP:
I apologize for the long order process as there was a mistake during order processing. During ordering, the original order was "drop shipped" but our vendor does not drop ship to Canada. We were never notify and the issue was not resolved until you notified us recently. The order is shipping from our warehouse today. Again we would like to apologize the mistake on our end.
Cool.
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Everything I say is my personal opinion, and has nothing to do with my team.
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