Pelican Parts
Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help



Go Back   Pelican Parts Forums > Miscellaneous and Off Topic Forums > Off Topic Discussions


Reply
 
LinkBack Thread Tools
Author
Thread Post New Thread    Reply
Registered
 
87911jon's Avatar
 
Join Date: May 2002
Location: Parkton MD
Posts: 373
Garage
BMW Roundel BMW Dealership Experience (longish)

I drive from Northern Baltimore County to our head quarters in Franklin Lakes NJ every other week. I have the option to take the train, rent a car or drive my car and get reimbursed for the mileage. I love to drive, hate to drive rental cars (except for the F type I rented in Germany) and so I use my "beater", A 2000, e46 323Ci 5 speed, 150k. Great little car, averages 30-32mpg at speeds greater than the posted limit. Takes me about 3.5-4 hours one way. So Tuesday morning 6:00AM I'm in my car on my way... and at about 7 my car dies on Rt. 81 near Hershey, first time ever. Limp mode. So I limp it off the exit and call AAA. They're there in 15 minutes and load me up. In the mean time I looked up a local independent BMW shop and booked an Enterprise rental. Around 8 I get a call from the rental place informing me the next car available would be 5pm. Not good. So now I'm starting to panic in my head. The truck driver and I were chatting away and suggested the local BMW dealership, said they had rental cars and he's heard good things about them. Against my better judgement I said sure! So off to SUN Motorcars we go located in Lancaster PA. By 9:30 my service rep Stef had me on the road with a brand new loaner for free. Diagnosed the issue by early afternoon (TPS which is built into the body), finished it by Thursday morning, had their driver drop my car off to me at work (over an hour away) and the car was washed and vacuumed to boot. In cost me $1100 including an oil change. Wow kudos to a customer centric dealership!

Old 05-22-2015, 10:17 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #1 (permalink)
Registered
 
chocolatelab's Avatar
 
Join Date: May 2009
Location: Murrieta, CA
Posts: 1,194
Garage
Its nice to hear good stories like this.

So often the story is how the dealer service screwed someone.

Did you see one of those new 4 series grand coupe's? Im liking that car.
__________________
1978 911sc Targa Sold 2001 996 Cab Sold
2006 Cayenne S Silver Wifes Car for sale
2011 Jeep Wrangler Silver for sale
2010 Toyota Prius Black for sale
2016 BMW 328D wagon
Old 05-22-2015, 12:06 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #2 (permalink)
Registered
 
87911jon's Avatar
 
Join Date: May 2002
Location: Parkton MD
Posts: 373
Garage
No I didn't, but while I was walking around the dealer lot, I was relieved there were no used, standard transmission, 2 door 2 series! BTW, the dealer is in Mechanicsburg... good experience.
Old 05-22-2015, 03:18 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #3 (permalink)
Registered
 
chocolatelab's Avatar
 
Join Date: May 2009
Location: Murrieta, CA
Posts: 1,194
Garage
my wife loves the new 3 series diesel wagon.

So do i.
__________________
1978 911sc Targa Sold 2001 996 Cab Sold
2006 Cayenne S Silver Wifes Car for sale
2011 Jeep Wrangler Silver for sale
2010 Toyota Prius Black for sale
2016 BMW 328D wagon
Old 05-22-2015, 03:24 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #4 (permalink)
Registered
 
RedBaron's Avatar
 
Join Date: Dec 2007
Posts: 1,232
Waiting for mine to come in!

Quote:
Originally Posted by 87911jon View Post
No I didn't, but while I was walking around the dealer lot, I was relieved there were no used, standard transmission, 2 door 2 series! BTW, the dealer is in Mechanicsburg... good experience.

Old 05-22-2015, 03:53 PM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #5 (permalink)
Reply


 


All times are GMT -8. The time now is 09:52 PM.


 
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2025 Pelican Parts, LLC - Posts may be archived for display on the Pelican Parts Website -    DMCA Registered Agent Contact Page
 

DTO Garage Plus vBulletin Plugins by Drive Thru Online, Inc.