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Join Date: Mar 2005
Posts: 158
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Body shop won't return my parts, need advise
My body shop agreed to repaint my gas tank 3 months ago and now I can't get them to return it. They had my car for 2 years doing the paint work. The color of the gas tank was wrong for that year so they agreed to repaint it. They had someone come to my house and pick up the tank. After repeated promises, and then ignoring my emails and texts, I am looking for some advise on how to get my tank back.
They also took some parts off my car that I didn't notice until I was doing the interior. I confronted them about those parts and they said they would replace them. Fortunately, I took extensive photos of the car before I took it to them. I let the shop know that I was going to share this experience with Porsche community. I just want my parts back. |
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12-06-2018, 07:51 AM
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Join Date: Apr 2012
Location: South of the line
Posts: 726
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http://forums.pelicanparts.com/porsche-marketplace-discussion/974583-53k-body-work-73k-body-work-you-decide-7.html
Read it through, then try to work something out with the shop before it escalates, and you're both twice as entrenched. If they will not listen to reason, suggest a mediator or if they are completely belligerent talk to an Attorney.
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SWB 2.2 lightweight. Runs and drives but can always be improved. |
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12-06-2018, 08:38 AM
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Join Date: Nov 2013
Location: LAX
Posts: 903
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Call it a loss and move on, you do yourself no favors keeping their name private.
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12-06-2018, 08:48 AM
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Silly question but you called and emailed them but did you go see them in person and speak to the owner?
Did you document any of this in emails or text ie, what they would do for you and when, time money ect... Post up their name and see if anyone else has had a problem with this shop.
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PCA, POC & SCCA long time Member |
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12-06-2018, 09:17 AM
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Still here
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Good luck. Don't lose your car too. |
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12-06-2018, 09:44 AM
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gearhead
Join Date: Nov 2007
Location: Loverland, CO
Posts: 23,518
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If you documented it, and tried to retrieve them in person, file a claim in small claims court.
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1974 914 Bumble Bee 2009 Outback XT 2008 Cayman S shop test Mule 1996 WRX V-limited 450/1000 |
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12-06-2018, 10:08 AM
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And post the name of the shop and name of the owner you tried to work it out with.
Pelican Forum is a great tool to out scammers and bad businesses. But only out him/her after good faith attempts to allow owner to correct.
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PCA, POC & SCCA long time Member |
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12-06-2018, 10:19 AM
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Registered
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Quote:
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PCA, POC & SCCA long time Member |
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12-06-2018, 10:38 AM
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Still here
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Name the shop and file the claim. |
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12-06-2018, 10:43 AM
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Troll Hunter
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What is with these sketchy shops? Just blows my mind this stuff happens. Guess I've been lucky or smart in my vendor choices.
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1978 SC Coupe, Gris Argent Metallic Silver 1988 FJ62 Blue/Gray 2020 M2 CS |
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12-06-2018, 02:00 PM
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Join Date: Jan 2018
Location: Seattle
Posts: 376
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This kind of thing happens on the regular with shops that aren't accustomed to working on special cars. Think of all the Camrys and Regals that are out there getting pounded and painted. The owner never expect take-off parts back. In fact, many of the mechanics do a nice side trade selling parts.
Part of what you pay for when going to a specialist shop is the understanding that these are collectible cars now and that every nut and bolt is to be preserved. |
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12-06-2018, 02:05 PM
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I wondered what happened to that guy from the 10/2017 thread. Looks like he went back and deleted all his posts on 4/2018 http://forums.pelicanparts.com/porsche-marketplace-discussion/976802-pca-tech-session-john-espositos-2.html#post9820528
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1986 Bosch Icon Wipers coupe. |
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12-06-2018, 04:27 PM
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Still here
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Might be a east coast west coast thing. |
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12-06-2018, 04:31 PM
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Quote:
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12-06-2018, 04:42 PM
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Posts: 72
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what you don't own a baseball bat?
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12-06-2018, 09:46 PM
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Join Date: Mar 2005
Posts: 158
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I traded e-mails with the shop yesterday and got the run around, I still have no clue what's going on with the gas tank and if they even have the replacement parts they took off my car. Sent another email this morning asking when I could pick up my parts or if they even have them. Still waiting for a reply.
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12-07-2018, 12:58 PM
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Registered
Join Date: Aug 2014
Location: In Traffic
Posts: 1,801
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Quote:
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12-07-2018, 01:33 PM
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Still here
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Email, really, do you expect any results from that after you have, as you said, "confronted them" ? |
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12-07-2018, 01:39 PM
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Emails? You're kidding right? They're holding you hostage and you're sending them emails? I'd be in their face, one way or the other.
Do you want your parts back or not? They had your car FOR TWO YEARS doing paint? What were they doing for two years? What were YOU doing for two years? Two years? It's no wonder they feel like they can get away with not giving you your parts back. Take action. Posting on PP is not taking action.
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1978 SC Coupe, Gris Argent Metallic Silver 1988 FJ62 Blue/Gray 2020 M2 CS |
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12-07-2018, 06:10 PM
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I’m floored at the number of people that take their car to a shop and don’t routinely check on progress in person.
Sent from my iPhone using Tapatalk
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Derrick |
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12-08-2018, 02:13 PM
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1976 Porsche Targa
Black Label
KEMOSAHB
Landcruiser
Fred
Street Beast
1996 Ford Mustang
07 GT3RS
