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Used to be a time that you would talk to a Mr./Mrs. Whateveryournameis when you called customer service. Now I find 90% of the time I'm talking to some "kid" who's pissed off his/her station in life is as a customer service rep and wants to know when the rest of society will give them what they "deserve".
That is why 90% of my customer service calls start out with "You're not paid enough to deal with what I'm about to say, so save us both the time and get me your manager."
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Josh
85 M491 Coupe - "Fat Bastard"
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