Dyson vac disappointing right out of the box...

[recycled sixtie]

The last time we bought a vacuum was about ten years ago at Simpson Sears. Now Dyson seemed to come to mind as it is my wife's birthday Thursday. I went by myself to Costco and got the high end Dyson V10 $700 cdn or $550 us. I sneak it into the house and the next morning at 6am while my wife sleeps I take it out of the box and start to charge it. After I charge it I squeeze the trigger I get the red light. Flashing red light according to the instruction book means phone the help line.

While my wife is out shopping at Costco I phone the help line. The rep says I have two choices. Take it back to Costco and get it replaced with a new vacuum or Dyson will send me a new battery. I go with choice two. Battery delivery will take 2 to 7 days.

I swear my wife can read my mind. She says we should get a new vacuum from Costco. I say nothing. I will shadow her till Thursday to make sure she does not snoop around the house and find the vacuum. I want this to be a surprise. But the surprise is she gets a vacuum but does not work until we get a new battery. Oh well I tried. Great reviews on this vacuum though.

Cheers, Guy

[greglepore]

I have a v8. You'll like it. Its really light and great for quick touchups. Might not be the tool of choice for long whole house vacuuming but I use mine almost exclusively.

[Paul T]

I'll leave it to others for the "you got your wife a vacuum for her bday????" commentary, but I've found Dyson products to be overpriced crap. I've had 2 and never again. I have big dogs that shed a ton, so I put vacuums through their paces. The one I've been very happy with is the LG CordZero. They have a few different models. Ours has been going strong now for a few years, great battery life, and it comes with a second battery that charges in the stand, so if it runs out, a quick swap and you are back in business. Highly recommended. It's the only one I've had so far that hasn't broken in < a year.

[recycled sixtie]

Originally Posted by greglepore

I have a v8. You'll like it. Its really light and great for quick touchups. Might not be the tool of choice for long whole house vacuuming but I use mine almost exclusively.

Thanks Greg for the positive response. I look forward to using it. My wife too!

[Geronimo '74]

One thing I look for in a vac (next to how good it sucks) is noise.
I had a vac once that was so loud that I thrashed it like a madman because it physically hurt my ears. Like a needle slowly piercing my eardrums.
Most satisfying thing I did that week was going postal on that MF'er.

I hear Dysons are pretty loud too, so a no go for me.

[island911]

Originally Posted by Paul T

... but I've found Dyson products to be overpriced crap. ...

Damnit. I'm forced to agree with Paul T.

[Eric 951]

I wouldn't hold your breath on actually getting the battery from Dyson. Last year I bought the hair dryer for SO, which came with (2) free gifts(brush and travel case) after the case never arrived, I called Dyson and they would "send it right out" (3)days later I get a box from Dyson--containing a vacum attachment. Call again--the following week, another box, this time with another brush--I gave up at that point. She does like the hair dryer though.

[recycled sixtie]

Originally Posted by Paul T

I'll leave it to others for the "you got your wife a vacuum for her bday????" commentary, but I've found Dyson products to be overpriced crap. I've had 2 and never again. I have big dogs that shed a ton, so I put vacuums through their paces. The one I've been very happy with is the LG CordZero. They have a few different models. Ours has been going strong now for a few years, great battery life, and it comes with a second battery that charges in the stand, so if it runs out, a quick swap and you are back in business. Highly recommended. It's the only one I've had so far that hasn't broken in < a year.

Thanks Paul for feedback. Costco local to us had three choices of upright vac. An LG, and two types of Dyson, namely a cheaper one(not great reviews) and the V10. I suspect the LG would have been good but a lot cheaper than the V10 I bought. Yes I suspect that pet hair is hard on vacuums.

[craigster59]

I'm a Shark guy. Just bought the cordless at Costco last weekend for $249. They had an LG for $299, normally $399 but we've always had great luck with Shark vacuums.

I'm telling you, the quickest way to a German gals heart is to buy her a new vacuum!

Edit: And the Shark is made for pet hair, lots of great hand tools. I would return the Dyson to Costco and get the LG or Shark.

https://www.costco.com/-shark-pet-plus-cordless-stick-vacuum.product.100804289.html

[island911]

Originally Posted by Eric 951

... She does like the hair dryer though.

I got my wife one of those. First time she turned it on the cat took off running from the noise.

It may have been too bulky/heavy, but at least it was expensive, so the return was fun.

[Paul T]

Originally Posted by island911

Damnit. I'm forced to agree with Paul T.

Ha, I'm buying a lottery ticket today!

[island911]

A rare day indeed.

[vash]

i am still getting the "one raised eyebrow" for buying my wife a vacuum as a gift. and it was a shop vac, that WE NOW LOVE!

at a group setting, i get one glass of wine in my wife, and the topic comes up that is anything housekeeping adjacent. BOOM - i get under the bus. she will tell everyone i got her a vacumn as a gift. its a good laugh now. but damn.

hahaha..

having said that, we have a Dyson. cordless. it is the best thing ever. perfectly powerful and good for 20 minutes on TURBO. its nice to do smaller excursions with it, than to roll out a cord and tackle the entire home.

[Danimal16]

Guy, if you are spending good money, get a SEBO. You will never need another. (If you have a dog get the "dog fur" set up).

https://www.sebo.us

[masraum]

Originally Posted by greglepore

I have a v8. You'll like it. Its really light and great for quick touchups. Might not be the tool of choice for long whole house vacuuming but I use mine almost exclusively.

Yeah, we got a V10 and it's great for touch ups. It's not a "deep cleaning" type of vacuum.

Originally Posted by Paul T

I'll leave it to others for the "you got your wife a vacuum for her bday????" commentary, but I've found Dyson products to be overpriced crap. I've had 2 and never again. I have big dogs that shed a ton, so I put vacuums through their paces. The one I've been very happy with is the LG CordZero. They have a few different models. Ours has been going strong now for a few years, great battery life, and it comes with a second battery that charges in the stand, so if it runs out, a quick swap and you are back in business. Highly recommended. It's the only one I've had so far that hasn't broken in < a year.

Interesting, we had a Dyson, then got a Miele, and now have the dyson V10. The Dysons have been well made and reliable. The miele is OK, but the suction did decrease and we sent it back for maintenance/cleaning and it came back good as new. We've never had to do send the Dysons home for maintenance.

[craigster59]

Originally Posted by Paul T

I'll leave it to others for the "you got your wife a vacuum for her bday????" commentary, but I've found Dyson products to be overpriced crap. I've had 2 and never again. I have big dogs that shed a ton, so I put vacuums through their paces. The one I've been very happy with is the LG CordZero. They have a few different models. Ours has been going strong now for a few years, great battery life, and it comes with a second battery that charges in the stand, so if it runs out, a quick swap and you are back in business. Highly recommended. It's the only one I've had so far that hasn't broken in < a year.

I think that LG is the one Costco has for $100 off at the register. With their return policy I'd return the Dyson and pick up the LG.

[IROC]

One good thing about Dysons is that parts are readily available. And - in my experience - you'll need them. I have done all kinds of repairs on ours. The total costs of the repairs have probably exceeded the purchase price of a new vacuum, but each time it's "well, if we just replace this one part it should work just fine, so no sense in buying a whole new vacuum". And then it breaks again.

It works well, but what a money pit.

In contrast, we also have a Filter Queen from the 1990s (almost 30 years old now) that works perfectly and has had ZERO issues. Wife just doesn't like the canister style.

[Paul T]

Originally Posted by masraum

Yeah, we got a V10 and it's great for touch ups. It's not a "deep cleaning" type of vacuum.


Interesting, we had a Dyson, then got a Miele, and now have the dyson V10. The Dysons have been well made and reliable. The miele is OK, but the suction did decrease and we sent it back for maintenance/cleaning and it came back good as new. We've never had to do send the Dysons home for maintenance.

Interesting, maybe I've just had bad luck. We have a Miele also for more rigorous work, and that's been going strong for well over 10 years now. The Dyson's we had were great at first, then started having myriad issues (suction loss, bad trigger, battery lasting 5 mins, chargers working intermittently, etc). Like I said, we vac up a LOT of hair, but the LG so far has been flawless, and I love having an extra hot battery at the ready.

[Venetian]

I bought a Shark cordless at Costco as well about 2 years ago for about $250. I think its a great vacuum and use it almost daily. No issues at all with it. I was hoping to pick one up for my daughter recently but Costco no longer carries them. They did have the Dyson for I think $800?? Cannot see how it could be that much better than the Shark.

[herr_oberst]

Oooh! Hot vacuum cleaner talk.

I like the vintage stuff.. My Electrolux is probably 50 years old - maybe more - it sucks, bags are cheap and I could get parts for it if I needed them, but I don't.

Got a little handheld shark or dirt devil to take care of the small stuff. It sucks too.