Any tips on Spectrum cost?

[Dixie]

Asking for input cause maybe yall know something I don't.
In December my one year 'discount' for Spectrum Internet is up. It goes from &50 to $85 monthly. I'm going to switch to Frontier (Comcast) for $35 monthly. Will Spectrum price match, or should I switch?

(I only have Internet. I don't want cable.)
Thanks in advance.

[GH85Carrera]

Call them and ask to talk to customer retention. Tell them you are not happy about the upcoming price increase, and if they want to keep you as a customer, what is their best price. Tell them Frontier is only $35. Pic the provided that wants your business.

[Steve Carlton]

Make sure the speed is adequate.

[JackDidley]

After you switch they will call you with super offers. Like $29/month or even less. I called them 2 times asking for a discount before I switched. to Tmobile. Tmobile swears that $50/month is forever. I hated the phone conversations I had with Spectrum. I gave them 2 chances to keep a good customer and they blew it. Still get mail from them weekly but I would not go back to them unless it was free. Maybe.

[jyl]

Hmm, I am interested in this topic.

Is T-Mobile Home Internet or another 5G fixed wireless an option? I don't know what kind of speed / reliability those offer?

[JackDidley]

My Tmobile advertises up to 300 meg download. I normally get 70 to 100 meg when I test. Not a problem. I never get buffering or any download problems.

[jyl]

Originally Posted by JackDidley

My Tmobile advertises up to 300 meg download. I normally get 70 to 100 meg when I test. Not a problem. I never get buffering or any download problems.

Thank you.

In my little office, I use Comcast Business Cable, whose price has risen from $100/mo to over $300/mo in three years. Hmm, its getting warm in this pot. Comcast offered me fiber, for . . . $300/mo. Now it’s getting hot. I spent $600 pulling CAT6 to my office (it’s an old building) and will be switching to Quantum fiber at $50/mo. I figure Comcast will be offering me a big discount to restart cable. I wouldn’t mind having two services, for redundancy. If they’ll give me cable for $50/mo, I’d do that. Otherwise, I will want another option, and maybe T-Mobile will be that.

[Bob Kontak]

Originally Posted by JackDidley

My Tmobile advertises up to 300 meg download. I normally get 70 to 100 meg when I test. Not a problem. I never get buffering or any download problems.

Same here. I have a nine year old wireless router that is probably part of the problem but it says it can handle over 300mbps

$85 per month for me internet only.

[schwarz633]

SE Wisconsin Internet only "up to" 300 Mbps $84.99 - $5.00 (auto pay) = $79.99 total no taxes, includes cable modem. Speed test is showing 292/12 Mbps.

I'm surprised you have the option to switch between Spectrum and Frontier, I've only got one coax cable coming into my house, and it's from Spectrum.

[Steve Carlton]

Side deals are good.

[p911dad]

We have 3 providers on my little street, Google Fiber (fastest), Spectrum internet and AT&T Fiber. We have the Google Fiber and it runs about $60. per month, internet only no cable. It seems like the Spectrum trucks are always around fixing someone's cable problem, not so with the Google or AT&T.

[Zeke]

Originally Posted by JackDidley

After you switch they will call you with super offers. Like $29/month or even less. I called them 2 times asking for a discount before I switched. to Tmobile. Tmobile swears that $50/month is forever. I hated the phone conversations I had with Spectrum. I gave them 2 chances to keep a good customer and they blew it. Still get mail from them weekly but I would not go back to them unless it was free. Maybe.

This is the truth. I warned them and even asked for customer retention. They said pound sand. So I went with Frontier. No less than the 3rd day hooked up with F S called.

I said, "So you want me to rip out what was just installed (fiber) 72 hours ago? I just hung up. I have no idea who runs that company but I don't care.

DTV did me the same after 12 years. I guess they don't take the threat of leaving seriously. Gotta be the percentages I guess. Anyway, I'd hook up a string to a tin can before going back to Spectrum.

Wireless is the future. Just waiting for them to get their game tight.

[JackDidley]

Originally Posted by Zeke

This is the truth. I warned them and even asked for customer retention. They said pound sand. So I went with Frontier. No less than the 3rd day hooked up with F S called.

I said, "So you want me to rip out what was just installed (fiber) 72 hours ago? I just hung up. I have no idea who runs that company but I don't care.

DTV did me the same after 12 years. I guess they don't take the threat of leaving seriously. Gotta be the percentages I guess. Anyway, I'd hook up a string to a tin can before going back to Spectrum.

Wireless is the future. Just waiting for them to get their game tight.

We have the same attitude on this. I think we had similar phone calls; I was very polite asking for a price break. Two calls. They said, no way. I actually got a call from Spectrum today. I did not answer but they left a message saying they had just cut my bill in half.

[JackDidley]

Spectrum guy just left. He is trying every house on my street. He offered FREE internet for 2 years and no price increases for 6 years. Does that mean its free for 6 years ? Even tried offering to pay me. Anyway, I told him no thanks. Spectrum will not get my money.

[Steve Carlton]

Sounds like you’re on the wrong end of the spectrum.

[JackDidley]

Originally Posted by Steve Carlton

Sounds like you’re on the wrong end of the spectrum.

I think they are struggling. Everybody seems to be streaming via 5G and bailing on the cable companies.

[scottmandue]

Cheaper isn't always better.
Providers vary a great deal from location to location.
I was with spectrum in Long Beach and moved twenty miles still with spectrum but service is night and day difference.
As far as service people, when I was with COX I had to have three sevice people come out until I got a real tech, i.e. someone who would throw up a ladder and inspect/replace the very, very, old coax and discovered an ancient transformer that was no longer nessary.

No one is bundling internet/cell? Pretty much the best deal most times.

[scottmandue]

Originally Posted by JackDidley

I think they are struggling. Everybody seems to be streaming via 5G and bailing on the cable companies.

What kind of bandwidth do you get with 5G?

[JackDidley]

Originally Posted by scottmandue

What kind of bandwidth do you get with 5G?

Bandwidth, I dont know but they promise something like 100 to 300 meg download speed depending on where you are. I normally test at around 100 meg. I dont do gaming so all I need is around 30 megs, I think to watch movies and TV.

[john70t]

Originally Posted by Zeke

I have no idea who runs that company but I don't care.

This. It costs ISPs about 1/10th of a cent per 10GB in electricity.
Don't know other costs but it should be gravy for them, once they've got and retained a customer.
They are counting on monopoly laziness and the others being worse.

https://www.fiercetelecom.com/operators/you-d-be-surprised-who-top-isps-u-s-are-according-to-fcc-data
Among terrestrial ISPs, AT&T (41.4%), Comcast (36.1%) and Charter (33.4%) covered the largest portion of the population, with Verizon (17.6%) and Lumen Technologies’ CenturyLink (16.5%) rounding out the top five.

I go with a smaller company and glad to pay them. Nice people. Great service.
DSL is usually fine for gaming even...except MSFS2020 won't stream photogrammetry which is a bummer.